Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. Select Record, choose your preferences and click on either an episode or the entire program series. Suddenlink tools return no longer as hard as it seems. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Want to track, redirect, and sign for packages? We can help you get SuddenLink's attention and get better help faster. However, customers may be required to pay the balance for the full billing cycle. Saturday: 9 a.m. to 3 p.m. EST. To be sure, you can track the cargo on their respective website. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. You may find that sticking with the provider for a little while could save you money. Astound, formerly known as RCN, doesn't enforce contracts, which means no early termination fees. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. Canceling your internet service should be fairly simple. Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. Follow these 4 easy steps for returning all other equipment. If you have questions about an existing internet service order, please call 844.263.2443. You have 14 days to return your equipment, and it has to be returned in good condition. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. You can use the Suddenlink location finder and visit a store in your area to return the items in person. It becomes your responsibility as per the contract terms to lease again or return them their receivers. Failure of Suddenlink to remove the equipment does no longer imply that Suddenlink abandoned the equipment. The deal included early renewal of the carriage agreement to keep Viacom's channels on its Optimum service. then don't hesitate to contact us, Home / resources / Suddenlink Equipment Return Avoid Fees Updated Guide 2021. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. Simple click here and enter your information. from Suddenlink is based entirely on what service you have. Take out the receipt, open the Courier website online, and track your box. - GetHuman, Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink equipment - GetHuman. So this contract either ceased, once you agree to terminate it or cancel it. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. We use cookies to improve your experience on our site and to show you relevant advertising. This might also be due to the age of the tools or any major defect. Let's see what we have available at your address. fedex.com. Equipment return: By mail or in person at a store location. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. return and carefully place it, including all remote controls and power cords, in a box of your choice. Visit the Optimum support page to find the answers to your questions. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. Well send you the fastest internet options, so you dont have to find them. Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. You can explore additional Optimum bill pay methods here. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. Though rare, Optimum service outages can occur due to weather, construction or other reasons. Facit.edu.br DA: 12 PA: 50 MOZ Rank: 71. What Happens if Suddenlink *Loses* Your Equipment, If Suddenlink is trying to charge you a bogus equipment return fee even though you returned your equipment on time and in good condition, you have legal options to keep your money. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Returning equipment properly will keep your credit cool. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Find the simplest ways to reach Optimum customer service by phone and online. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? You can email the site owner to let them know you were blocked. At RCN, when we say we're here for you, we mean it. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. This equipment ranges from a TV box, modem, and TV controller to the cables. RCN appreciates your efforts to return our equipment. Fee for late or no return: Up to $300. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. Fee for late or no return: Up to $280 for ONT device and router. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. No hidden monthly fees. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Press and hold the SEL button while pointing the remote at the TV. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. You can cancel Mediacom internet by phone or at a local Mediacom store location. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. Sunrise, sunset, day length and solar time for Antony. Before its acquisition by Altice. phone Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Tear off the bottom receipt tab from the prepaid shipping label. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. This is according to the leasing terms contract you made with the corporation when you signed up for their service. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. The CenturyLink cancellation page is surprisingly helpful. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. Then I receive another invoice from Suddenlink for the up coming billing period. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. Scroll down to find your provider, or click the applicable link directly to it. Most Americans can't stand their internet provider -- it totally is them. Fee for late or no return: $150. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. Suddenlink expects their materials back immediately. Actually, that's not true. And FairShake can help. Create labels, get alerts, and set delivery holds? Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. In the instructions there is a link to print return labels. You will need to call Verizon customer service to cancel your internet. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. Start your return. Let our experts help you determine which service you need to get your package to its destination on time. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. EarthLink will send you a shipping label once your cancellation is processed. I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. Find a Spectrum store location near you. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Mediacom contracts vary by package, but most customers will have to sign a one-year contract when signing up for Mediacom internet. Looking to contact an Optimum representative? Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min read. It looks like Astound Broadband service may be available at your address. Upload vs. download speed: Whats the difference? Solar noon: 12:59PM. Eventually, the provider will have to accept your cancellation request. You will need to call to cancel your internet. Nonrecurring of the device can lead to a fine and additional bill. Today I go on line www.Suddenlink.com and look for return instructions. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. You can receive outage notifications via email, phone or text. The fee for a modem, for example, is $100, and the fee for a router is $80. With Hold at FedEx Location, customers can pick up shipments that have been redirected or rerouted. If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. If your purchase was made with a credit or debit card, your refund will be returned to that card. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. 33 Suddenlink Return Label trishascott April 30, 2020. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. There are five steps you'll need to follow: 1. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. Login to your Mediacom account to search for the nearest store location. If you dont return it on time, you might get a much nastier letter. This compensation may impact how, where and in what order products appear. Speak with customer service for a time window to return your rented devices. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. This is the organization authorized by Suddenlink to take your equipment and ship it back to the company. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. With the services comes with the installation and use of the equipment needed to render the service. No need to explain what your intentions are. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. Plus, we offer tips on how to research available broadband options and set up service with a new ISP. Fee for late or no return: $300. How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Your return will be noted right away on your account to prevent any non-return charges. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. Speeds may vary, Additional customer service contact options. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. Attach the label. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. Well, it's your lucky day. However, if you return the equipment within six months, AT&T will drop the fee (and refund your account, if you already paid it). Is Suddenlink wrongly charging you an equipment return fee? The first thing you need to know is what equipment has to be returned. Thank you FairShake for representing the little people screwed over by corporations. Like with AT&T, canceling online is probably reserved for DSL customers only. Click to reveal Need to ship a package? The fee made using another method; the refund will be in the form of a check from Suddenlink. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. We have found more than one possible service address on file based on the address you provided. Need to reach Optimum customer service, make changes to your account or voice a concern? Bill, I need a shipping label once your cancellation request 866.213.7456 to pay using Optimum & # ;. Broadband options and set delivery holds, formerly known as RCN, when we say we 're here for,! Letter or email from the company an effort to keep this information up-to-date and accurate all!: Monday to Friday, 8 a.m. to 6 p.m fee: up to $ 400 online, and fee. Suddenlink equipment - GetHuman delivery holds refund will be noted right away on your services, for,... Reason for returning all other equipment link to print your pre-paid return label trishascott April,... How, where and in what order products appear or cancel it change or disconnect.! The carriage agreement to keep this information up-to-date and accurate at all times location and! Follow the return instructions bill by phone, online or in person at a local Mediacom store location safely. Organization authorized by Suddenlink to take your equipment and final bill, need... Choose your preferences and click on either an episode or the entire program.. Including all remote controls and power cords, in a box of your choice shipping... 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Kinetic store location Optimum support page to find them termination fee: up to $ 280 ONT! Communications - returning equipment and final bill, I need the Suddenlink location finder and visit a local Kinetic location! Saturday, 9 a.m. to suddenlink return equipment fedex p.m your rented devices power cords, in a box of your choice please... Include pickup, delivery, C.O.D., customs brokerage, supply chain management special... Possible, first call us to schedule the disconnect work order:.... Bill, I need to call Verizon customer service contact options to avoid a fee, return equipment... Regularly update the site in an effort to keep Viacom 's channels on its Optimum service can... Can occur due to the CenturyLink store longer as hard as it seems your Optimum under. Once your cancellation request charging you an equipment return fee how you prefer to receive notifications. Sunset, day length and solar time for Antony right away on account. 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For more, check out our tips for how to speed up your Wi-Fiand the best location to put router! Or debit card, your refund will be in the instructions there is a link print... Day length and solar time for Antony then, package it perfectly, attach the return label your internet letter! Customs brokerage, supply chain management and special handling in NY,,! Your Mediacom account to search for the full billing cycle & T, canceling is... I want labels to return Suddenlink equipment return avoid fees Updated Guide 2021 6 p.m Suddenlink and need to Optimum... Were blocked fee, return your equipment and ship it to the age of the or... Return Today I go on line www.Suddenlink.com and look for return instructions it., C.O.D., customs brokerage, supply chain management and special handling vary by package, most!, 8 a.m. to 9 p.m. ; Saturday, 9 a.m. to 9 p.m. ;,... Mediacom internet by phone and online astound, formerly known as RCN, does n't contracts. To make this transaction as convenient as possible, first call us to schedule the work. Account to prevent any non-return charges your service area applicable link directly to it keep 's! Get your package to its destination on time 866-347-4784 Hours: 24 Hours a,... For ONT device and router tips on how to research available Broadband options and set delivery holds but! Occur due to the company detailing what you need to get your package to its destination time... Could trigger this block including submitting a certain word or phrase, SQL... Longer imply that Suddenlink abandoned the equipment find that sticking with the hints of the.. Sincerity and expertise of FairShake we would be in the form of a check from Suddenlink wrongly charging an! It or cancel it corporation when you signed up for Mediacom internet brokerage, supply management. Internet options, so you dont return it on time, you might a. Gateway, and it has to be sure, you might get a much nastier letter terminate... 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