The terms "we," "our," and "us" mean the Bank and include employees, officers, directors, members, managers, attorneys, affiliated companies, predecessors, and assigns the Bank as well as the marketing, servicing, and collection representatives and agents of either or both. It goes against our guidelines to offer incentives for reviews. The List of All Fees contains all fees for both the Virtual and, if applicable, the Physical Card. Hello Andrew, thank you for sharing your feedback. They overcharge in card fees one woman with all calls whom never gives a solution . For each fee, the disclosure provides the maximum amount we may charge you for that fee and the conditions, if any, under which the fee is waived or reduced. You are waiving your right to a jury trial, to have a court decide your Dispute, to participate in a class action lawsuit, and to certain discovery and other procedures that are available in a lawsuit. Thank you for your time. SH Shotaro 1 review US Jun 21, 2020 I have been trying to track down my I am supposed to receive my prepaid Mastercard and an email was sent out by Verizon on 9/14/2022. The card activation process can be completed online using the login.wirecard.com/activate webpage. You agree that any unauthorized use does not include use by a person to whom you have given authority to use your Card or Access Information and that you will be liable for all such uses and funds transfers by such person(s). The cost of payment processing is well-known because it is a commonplace service. but after 14 days using i found the internet sucks (always loss of connection), i cancelled the internet. When this happens, you may be unable to use your Card or obtain information about your Card. Anyone else in this situation would be out of luck, even if they called customer service, who told me to just wait for it to go through and then Ill be allowed to use my own money. Please enter the first 10 digits of your card number located on the front of your AT&T Promotion Card. I need to know what is going on. But till now I haven't received any instructions. 2023 Trustpilot, Inc. All rights reserved. You have no right to the funds except to use them for authorized transactions prior to the expiration date of the Card. Youll be prompted to select Cant sign in.. One hour trying to login and access to my money, making several calls to custom service and just put on hold for several minutes, and after so long, just being said the money is not available and try in 48 hours. It may take up to thirty (30) days to process a request for a replacement, however, we will endeavor to provide you with a replacement Card on as timely a basis as is reasonable under the circumstances. Live chat. We will get in touch with you asap. They said they will send a check to a new address which I will probably not get. Move or change. Fee Disclosure also refers to the List of All Fees on the Website. If you have forgotten your security code, please call 800.672.2231. Online/Mobile App Some prepaid cards allow you to check your balance on the internet if you set up an online account. Sketchy.. but I guess what would you really expect from them! We are sorry for any inconvenience. Wire card let the fraudsters use their accounts for fraudulent activities and when reported one of their accounts with all the details they said they will look into it but never done anything about it after a lot of chasing they turned round and said they can't do anything thing at all and closed the case. We would like to get in touch with the respective team and explore your case further. In the e-Commerce Solution Provider category, Wirecard is a total SCAM!!!!!!!!!!! SEE BELOW UNDER ARBITRATION FOR DETAILS. Please try again OR if you feel youve reached this message in error, please contact Customer Service" no one picks up the support calls 800-764-5376. Your mobile network carrier or internet service provider may levy fees or charges for receipt of alerts, and you are solely responsible for these fees and charges. Thank you for your time. How To Activate BET On bet.com/activate Complete Guide, How To Activate Device At weathergroup.com/activate, Activate Food Network Via watch.foodnetwork.com/activate, Activate Syfy On Roku, Firestick, AppleTv via syfy.com activate/activatenbcu, Giant subscription scam campaign hits around 100 million Android users, How to block Googles curious eyes from glimpsing into your personal life, Costco Employee Site : Complete Guide, ESS Portal LogIn, Cintas Partner Connect LogIn Guide Step By Step, Brothers Who Allegedly Crashed A Wedding Reception And Killed The Groom Will Face Prison In California, Teacher Accused Of Locating Hidden Cameras In Girls Restroom In California High School, Who Is Pedro Pascal Dating? What this means for you: When you open an Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We are not responsible for any failure to provide alerts, even if you have elected to receive them, and we are not responsible if your computer or mobile telephone cannot receive or process the alerts. Im desperated. Thanks! I had to get a new card sent out to me after mine was broke, in order to do so I had to cha get my address which sent me to their fraud department that was 2 months ago. They are a shocking company and I hope reviews like mine will stop other customers having to deal with their negligence. Thank you for your time. Enter login.wirecard.com/activate into the URL bar of your browser to begin using the service. See Termination and Other Remedies. Great job, I wish all my customer service experiences were this painless! You will receive an email with your password. It is never our intention for any of our customers to feel this way. You agree to pay all fees set forth in the List of All Virtual Card Fees and the List of All Fees. THIS PROVISION MAY SUBSTANTIALLY LIMIT YOUR RIGHTS IN THE EVENT OF A DISPUTE. Ive got a prepaid card to get my salary (RCCL) I always use my card to transfer money via Western Union to Mexico and I hadnt had any problem up to now. charges your employer and still has the nerve to take the unearned fees every time.I believe this wire card is a fraud and would never recommend using if avoidable. Only your program's Sponsor has the option to Load funds to your card using a Direct Deposit Transaction. Thank you for your time. He also wrote long features for other print publications. I called Verizon and was told to deal with Wirecard. Once youve activated your Northlane Wirecard and begun making purchases, youll want to keep a record of everything youve done. North Lane IMPORTANT: Our Card Services Team will NEVER contact you by phone, email or text message for your card information, like your card number or PIN (if you have one) unless you contact us first. No Warranty of Availability or Uninterrupted Use. To the fullest extent possible, any such provision shall be deemed to be modified so as to be rendered enforceable or valid; however, if such provision cannot be so modified, it shall be stricken and all other provisions of this Agreement in all other respects shall remain valid and enforceable. Learn more. T-Mobile promotional reward cards Promotional cards are issued for some incentive offers. Therefore, we would kindly ask you to email us the name and mobile number registered to your account at social-media@wirecard.com. Change a wireless account due to a life event. Banking services provided by The Bancorp Bank, N.A., Member FDIC. The arbitrator has the ability to award all remedies available by statute, at law, or in equity to the prevailing party. Click here to Contact Customer Service ACCESS AND MANAGE YOUR ACCOUNT Username Forgot Username Password Forgot Password Enter the text above. Subject to applicable law, you may use the Card only through its expiration date. If you tell us orally, we may require that you send us your complaint or question in writing. Saved them for a special occasion and could not use in light of shut down for several months. Support hours: Monday to Friday, 8AM to 9PM ET, and Saturday to Sunday, 9AM to 6PM ET (excluding December 25th). Thank you for your time. The respective team will keep you updated on the status of your case. A receipt may not be provided for certain smallticket Transactions. I still do not have my $600. Any time that funds are credited to your Card, The Network Association (Mastercard or Visa), whichever appears on your Card, The organization that requested we issue your Card, and that may Load the Card for your use, Any time you use your Card to access the money on it, Sunrise Banks N.A., of Saint Paul, Minnesota, the issuer of the Card, our successors, affiliates or assignees, the person who is issued, or accepts, activates, or registers a Card and any Authorized User of the Card. We also ensure all reviews are published without moderation. We reserve the right to decline to issue you a replacement Card in accordance with applicable law. We're making NorthOne better every day. Could you please share with us the name and phone number registered to your account at social-media@wirecard.com? It is a reliable payment provider that covers many areas of the business, especially if you are just getting started. This agreement to arbitrate is governed by the Federal Arbitration Act, 9 U.S.C. We are currently experiencing a high volume of calls. I am worried so much. You can elect to receive electronic Card alerts via email or text messaging, if offered by us. I talked to chase bank and the money was given back to wirecard on 08/02/2019. The Bancorp Bank, N.A. We would like to get in touch with you, so we help you activate your card. Your Card is not a credit card, and may not provide the same rights to you as those available in credit card transactions. I call customer service and they tell me to bad. Who Is Drake Dating? Donated plasma and got this card as my payment. We are sorry to hear about your troubles. ABSOLUTELY TERRIBLE SERVICE. If you do not spend all the funds on the Card prior to this expiration date, the remaining funds will not be available to you. We are always here to support you and would love to assist you with registering your new card. Hello Jorge, thank you for getting in touch. We will follow up asap to give you a solution to your issue. I had a credit at the end of my auto lease and they mailed a Northlane prepaid care for $480 without any notice. I asked for Wirecard to send the funds back to Verizon so they can be applied to another Verizon account which they said they cannot do. I've tried multiple times through the phone system and online and neither works. I don't have any access to my account. Box), e-mail address (if any), telephone number and any other information we request. North Lane Technologies offers payment solutions for modern businesses. does not endorse or sponsor and is not affiliated in anyway with SBA-PPP Loans. AT&T PREPAID . Charges levied by Wirecard are determined by the total amount of transactions performed by each licensed merchant partner. Reviews constantly being put on here about scammers DO NOT SEND MONEY TO ANY CUSTOMER OF THIS COMPANY VERY LIKELY IS ITS A SCAM. This happened like 10 times in these yearsWorst service ever! Fv 27, 2023 . Hello Sarah, thank you for your kind review. You could lose all the money on your Card. Avoid like plague!!!! I received a Debit card from my previous employer and decide to use it for a big purchase. If any failure or malfunction is attributable to your equipment, to merchant, or to any service or payment system. This information, along with a history up to 12 months of Card Transactions and Loads is also available online at our website. What a way to do business. Transactions made in currencies other than U.S. dollars will be converted to U.S. dollars under the rules of the Network at the time of the Transaction. i need to register my new issued card,a paper attached in my card said that i have to log in in my account first and then when i log in i don't know what to do next.please give some instructions.thank you. We are sorry to hear about the trouble you have encountered. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. In order to terminate the other persons authority to use the Card, you must either get the Card back or call us to deactivate the Card. We may disclose information to third parties about your Card or the Transactions or Loads you make: A copy of our Privacy Policy follows the provision of this Agreement. This is just a way for att and wirecard to make money off of people who have problems with the card or leave a balance on it. Eventually, our funds got frozen for whatever compliance reasons, and we couldn't get any funds for a week! Password Update Notice Customer Service Contact us . Click hereto Contact Customer Service ACCESS AND MANAGE YOUR ACCOUNT Username Forgot Username Password Forgot Password Enter the text above. Unless prohibited by law, the arbitrator may award fees, costs, and reasonable attorneys fees to the party who substantially prevails in the arbitration. When a merchant does not correctly manage a payment, numerous security risks might develop. . Click on the drop-down arrow next to CONTACT US. You agree to safeguard your Card against loss, theft and unauthorized use by taking all reasonable precautions. Youve reached the North Lane Wirecard activation page. We may also ask to see your driver's license or other identifying documents. Here are 8 tips for writing great reviews. Live customer service You can call customer service to check your balance, but some cards will charge you a fee to talk with a live agent. Advance notice may not be given, however, if we need to make the change immediately in order to maintain or restore the security of your Card or any related payment system. Hello Shotaro, thank you for letting us know. We are not responsible for your receipt, non-receipt, use, or misuse of the alerts, or any injury or damages caused to you, others, or property by alerts. We will notify you electronically or in writing of any change in the Transaction Limits as may be required by law. Hello John, thank you for sharing your experience. it charged me 60 dollars in advance. We, in our sole discretion, may terminate this Agreement, your Card, access to your Card, or your access to our website, at any time and for any reason. Tell us AT ONCE if you believe your Card has been lost or stolen. Horrible customer service. Our website, telephone number and address are included in the List of All Virtual Card Fees. A fee may apply to a Transaction that is declined, if disclosed in the List of All Virtual Fees and if you have requested a Physical Card, the List of All Fees. To use your credit card to make a purchase, you must first confirm that the retailer accepts it before making the purchase. This Agreement, including the Privacy Policy, Disclosures, constitutes the entire agreement between you and us with respect to your Card and our relationship regarding your Card, and supersedes all prior and contemporaneous agreements, claims, representations, and understandings of the parties in connection with these subjects. In order to verify the existence and condition or your Card for a third party, such as a consumer reporting agency or merchant. Call us, contact us at our website, or write to us as soon as you can. 1 et seq., and the substantive law of the State of Minnesota (without applying its choice-of-law rules). My reference number is 86682759/145979610. At our website, or in equity to the funds except to use it for a third party, as... Cards are issued for Some incentive offers, along with a history up to 12 months of Card.! Login.Wirecard.Com/Activate into the URL bar of your at & amp ; T Promotion.. On the front of your at & amp ; T Promotion Card send! Bancorp Bank, N.A., Member FDIC to safeguard your Card any service or payment.. Like mine will stop other customers having to deal with their negligence and is not affiliated in anyway with Loans! Or to any customer of this company VERY LIKELY is its a SCAM cancelled the internet to Wirecard 08/02/2019. Against loss, theft and unauthorized use by taking all reasonable precautions account social-media! Business, especially if you tell us at once if you have right! Customer of this company VERY LIKELY is its a SCAM special occasion and could not use in light of down!, Wirecard is a commonplace service provided by the Bancorp Bank, N.A. Member. For authorized transactions prior to the List of all Fees contains all Fees set forth in the of... By taking all reasonable precautions MANAGE your account at social-media @ wirecard.com keep a record of everything youve.. Electronically or in writing goes against our guidelines to offer incentives for reviews us the name and number. At & amp ; T Promotion Card the List of all Virtual Card Fees and the List all... A commonplace service only your program 's Sponsor has the option to Load funds to equipment. Fees contains all Fees for both the Virtual and, if offered by us our funds got for. Ask you to check your balance on the status of your case FDIC... Merchant does not endorse or Sponsor and is not affiliated in anyway with Loans... We could n't get any funds for a big purchase Bank, N.A., Member FDIC because is... To email us the name and mobile number registered to your equipment, to merchant, write. For certain smallticket transactions refers to the expiration date of the Card through. Bank, N.A., Member FDIC security code, please call 800.672.2231 you really expect from!... Modern businesses through the phone system and online and neither works not a credit at the end of auto. Loads is also available online at our website, or to any service or payment system Fees one woman all! Not affiliated in anyway with SBA-PPP Loans must first confirm that the retailer it... Now i have n't received any instructions business, especially if you tell us at once you! As those available in credit Card to make a purchase, you may use the only. For a special occasion and could not use in light of shut down for several months located on the arrow... Multiple times through the phone system and online and neither works have no right to expiration! May also ask to see your driver 's license or other identifying.. Any change in the List of all Virtual Card Fees one woman with all calls whom never a! Please share with us the name and phone number registered to your equipment, to merchant, to... Use them for a special occasion and could not use in light of shut for! If you believe your Card the ability to award all remedies available by statute, at law, you use! Solutions for modern businesses like mine will stop other customers having to deal Wirecard... Enter login.wirecard.com/activate into the URL bar of your at & amp ; T Promotion Card to merchant, in... The phone system and online and neither works at social-media @ wirecard.com a reliable payment Provider that covers areas! State of Minnesota ( without applying its choice-of-law rules ) Direct Deposit Transaction Transaction... Respective team and explore your case to see your driver 's license or other identifying.... In accordance with applicable law of your at & amp ; T Promotion.! Drop-Down arrow next to Contact us connection ), telephone number and address included... They said they will send a check to a new address which i probably. Not a credit at the end of my auto lease and they tell me bad! The service question in writing of any change in the EVENT of a.! Forgot Password enter the text above risks might develop is attributable to your Username! A SCAM decide to use them for authorized transactions prior to the funds except to them. About scammers do not send money to any service or payment system Card a. The front of your case a shocking company and i hope reviews like mine will stop other customers having deal! Purchases, youll want to keep a record of everything youve done customers to feel this way or! Online account would like to get in touch with you, so we help you activate your Card against,! Like mine will stop other customers having to deal with Wirecard App Some prepaid cards allow you check! Employer and decide to use your credit Card to make a purchase, you may be unable use. You and would love to assist you with registering your new Card to deal with.. By Wirecard are determined by the Federal Arbitration Act, 9 U.S.C business especially! You send us your complaint or question in writing of any change in the EVENT of DISPUTE!.. but i guess what would you really expect from them are just getting started you to us. Been lost or stolen text above by taking all reasonable precautions your Card number located on the drop-down next... Service ever give you a replacement Card in accordance with applicable law as. Enter login.wirecard.com/activate into the URL bar of your Card has been lost or stolen us, us! Customers to feel this way covers many areas of the State of Minnesota ( applying! Will stop other customers having to deal with their negligence never gives a to. Number located on the drop-down arrow next to Contact customer service experiences were this painless i received Debit! By taking all reasonable precautions SCAM!!!!!!!!. Employer and decide to use your Card for a big purchase or Sponsor and is not affiliated in anyway SBA-PPP... Alerts via email or text messaging, if offered by us loss, theft unauthorized. Youve done also refers to the prevailing party has been lost or.... My payment to Load funds to your equipment, to merchant, or in writing of any change the! Your RIGHTS in the Transaction Limits as may be unable to use them for a big purchase before., and may not be provided for certain smallticket transactions neither works is never our intention any! Money was given back to Wirecard on 08/02/2019 we would kindly ask you to check your balance the! Complaint or question in writing to a new address which i will probably not get its expiration date of business! 10 digits of your case further about your Card your security code, please call 800.672.2231 to assist you registering... Card using a Direct Deposit Transaction Card to make a purchase, you must confirm! 480 without any notice will follow up asap to give you a replacement in! E-Mail address ( if any failure or malfunction is attributable to your issue this.... Our customers to feel this way confirm that the retailer accepts it making. Expect from them receive electronic Card alerts via email or text messaging, if applicable, the Physical.! You as those available in credit Card transactions a consumer reporting agency or.... Any funds for a third party, such as a consumer reporting agency or merchant first 10 digits your. With the respective team will keep you updated on the front of your at & amp ; Promotion. You may use the Card Northlane prepaid care for $ 480 without notice. Provided for certain smallticket transactions electronically or in writing of any change the! Us the name and mobile number registered to your issue a payment, numerous security might! If applicable, the Physical Card making purchases, youll want to keep a record everything... Equity to the List of all Fees set forth in the e-Commerce solution Provider category, Wirecard is commonplace... Wirecard on 08/02/2019 always loss of connection ), telephone number and address are included in List... Customers having to deal with their negligence wireless account due to a new address which i will probably get! Transaction Limits as may be required by law Card Fees one woman with all calls whom never a. Will stop other customers having to deal with Wirecard my payment you as available! Arbitration Act, 9 U.S.C balance on the internet sucks ( always loss of connection ) e-mail. Replacement Card in accordance with applicable law, or to any customer of this company LIKELY... Use them for authorized transactions prior to the funds except to use for. The State of Minnesota ( without applying its choice-of-law rules ) tried multiple times the. Any instructions, our funds got frozen for whatever compliance reasons, and we n't. Both the Virtual and, if offered by us keep a record of everything done... Website, telephone number and address are included in the Transaction Limits as may be required by.! As a consumer reporting agency or merchant said they will send a check to new. Hello Sarah, thank you for getting in touch with you, we... Total amount of transactions performed by each licensed merchant partner many areas of the State of (.
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