WebDue to the high number of prospective winning ticket claims and temporary changes to Lottery operations during the pandemic, it may take 7 to 9 weeks for verified Most states use a Megaplier feature in which players can increase non-jackpot prize winnings by 2, 3, 4 or 5 times. So its worth reading that just to understand why its happening. This is not true winners are kept by the store with the winning printout to be stapled to the ticket. In yet other cases, there may have been an issue with the printing of the ticket, such that the lottery number or ticket serial number did not match the numbers that are expected to appear. Could this be lost in translation? Im not sure about the whole thing, was just curious what the winner number 2 might mean if anything. When a scratcher says file claim form or file claim with lottery it may mean youve won over $600. So the assistant offered you the next draw? It is likely that the person will need to check and correct their data before the lottery can be entered.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_9',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); Additionally, the website or app may have certain requirements for contact information in order to enter a lottery, such as age and location, and if these are not met, the system will be unable to process the contact information of the individual and the lottery will not be able to be entered. For general inquiries, you can reach out to the CA Lotterys Public Information Office at 1-510-670-5660. I said you need to call the 800 number. Visitors to the United States are always welcome to purchase tickets for our game from an American lottery retailer while they are visiting this country; you do not need to be a resident to win. It can mean the ticket has won $600+. Went to scan tickets and realized they were not my tickets and some were missing and dates didnt match up on $6 bundles. For winnings of up to $599 dollars, the cashier should pay you if they have that amount of cash, but in case they dont have it, every other store that sells lotto should pay you the amount of the winning ticket. Never allow a retailer to charge you a fee, commission, or tax for cashing your ticket (s). Some states require their lotteries to publicly identify winners, while others do not. I played a scratcher at a supermarket. But if you didnt play the game as intended to see if you won, then you dont know if you refunded a winning or losing ticket. For complete details on claiming your prize, see our Winner Brochure . It was the AZ lotto retail office and I filled out the claim there and they kept the ticket. Notify me of followup comments by email, P.S. Frequently Asked Questions to help you find the information you need. But the cashier kept my ticket and stapled something to it and said it wasnt a winner, and kept it. LIVE CHAT is available from 8 a.m. It could also be the result of an incorrect scan from the lottery terminal, or a glitch in the system causing the ticket to be unrecognized. I explain more about this scratch off says see retailer case here. When I went to scan the ticket at wawa I had a few other winners to scan as well. If you're asking a question, chances are someone else has asked it too! Do you still have the ticket? In a lotto game like Mega Millions, the order in which the numbers are drawn does not matter. Subscribe To Comments? It can be a confusing because the phrasing is a bit odd. Just bear in mind that in Texas tickets expire 180 days after the closing date of the game, so if these are really old tickets then you might be out of luck. Jeanette Van Zant // Apr 4, 2020 at 9:16 pm. Unless signed, anyone in possession of the ticket can file a claim. If you bought the ticket cheap from a dodgy friend of a friend down a dark back alley (or the person who gave it to you might have! By: Author Olin Wade (Remodel or Move Stuff). But if you manually check the ticket does that sound right? Use the scanners as a double check. I feel that theres more to it. They will decide whether to honour your winnings. Home Blog Lottery Questions Why Does My Lottery Ticket Say See Retailer? My husband, a brain cancer patient, bought a ticket from a small family store in our town. Unfortunately, you cannot access the national Lottery if you are located outside of the country that it operates in. Public disclosure laws vary from Or just dont buy there again, go to a store where you get good service. This happens quite often (with apps and sometimes with the self-scan machines) I talk more about what see retailer means here. a previous customer changed their mind) but why risk it. With millions of people playing, jackpots can roll to even higher levels at a faster rate. Each number says $1 winner. Try a different store/scanner. This is the first thing to understand there are 2 main kinds of these messages. . How Long Does It Take To Get Lottery Winnings? The cashier handed her $2 for the ticket. Experiencing an error message when scanning your lottery ticket can be frustrating, to say the least, but its important to know what the message means before accepting defeat. Thank you. Then my wife presented her winning tickets, got her new ones, but the clerk said she had no winners. Please visit a lottery retailer. it means the ticket has already been claimed. I am unable to check my lottery scratch off ticket saying my phone is not supportive why? If you stumble into issues with your ticket, its important to ask questions and consider every possible scenario. Note: In some instances, your ticket has expired because youve exceeded the time limit and the lottery company ended the game. Typically these unactivated tickets will just show that cannot process contact lottery message. They were all small prizes. Mine could have been a 5 number or 6 winners I never got to check the numbers. why does my lottery ticket say results not in? Did you not ask why? document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. These numbers are listed on the Contact Us page. I pulled the ticket out and I called the cashier. . Please contact your lottery with any further questions. See the Where To Play page for details. I found some old scratch off tickets in an old purse I used to carry. I won $30 on a ticket I got and when I try to cash it the machine said winning ticket visit lottery to submit a prize claim form. Unlike some multi-state or multi-country lotteries that have central offices, all Mega Millions duties are shared by member states as part of their membership in the game. ), Jessica Montano // Oct 9, 2021 at 8:13 am. As a security measure, each roll of tickets is activated before going on sale. Have you won a great prize? I had a Powerball ticket say cannot process see retailer, exactly like that, I even scanned it about five times to make sure. Never heard anything like it before, if anybody knows or had a similar incident please let me know. Webticket and do not have funds to pay the prize you must return the ticket to the player. First, check your spam folder to see if the lottery company have replied. Contact the lottery company and ask them to look into it. Please help me! It could just mean that theres an issue with your physical ticket that prevented it from scanning properly. It generally takes longer to process claims for larger prizes, such as Powerball and Mega Millions. I scanned the ticket and it said see the retailer. Typically you can mail it to the State Lotto Office (call first) and they will validate it and send you a check. If youre 100% certain the ticket has not won anything, then you dont have to do anything. Don't forget to check out our Frequently Asked Questions. Regina Goldinger // Aug 4, 2022 at 9:17 pm. I scanned my Super Lotto ticket on my lotto phone app and it said this ticket cannot be processed contact 1-800-lottery what does that mean? Probably means they hadnt updated the result yet, or the app/service was busy. Could an e22 code mean the ticket expired? WebContact the lottery where you play to find out how unclaimed prizes are used. Barbara Iannotti // Oct 30, 2021 at 8:56 pm. WebFor prizes of $601 to $5,000, taxes are not deducted before you receive your winnings, however these prizes are taxable and must be reported when winners file their tax returns.For information on Lottery prizes and State or Federal tax obligations, visit marylandtaxes.gov or irs.gov, or consider speaking with a qualified tax professional. If it really says not a winner, then it most likely isnt. I scanned a ticket today it said see clerk. Same answer really. This is different to the cannot process message. Sold out typically means all available tickets have been purchased by other customers, while not available means the tickets have not yet gone on sale. Many individual lotteries offer an email or texting service where you can automatically receive winning numbers after each draw. Henry K., 29 September 2021, Carol Williams // Jun 22, 2022 at 1:10 am. These scams all have one thing in common: They try to trick you into sending them money or personal information by claiming that you have won a large lottery prize. The cannot process see retailer message is seen most frequently in lottery apps, but theres a chance you might see it when scanning in the store as well. But I can not see anywhere on this ticket that it is a winner. He said he saw it say winner number 2. I never knew how much I won? Some of the nine tickets are five dollar So did they keep the ticket? Doesnt appear to be a winner but scanner has a triangle caution sign and says contact lottery. But also just check the numbers to see if its a winner. I want to know if you can please allow me to see my old friends tickets from the past month or so. You can also claim tickets by completing a claim form and mailing them to our office. ALL NINE TICKETS GIVE A MESSAGE "FILE CLAIM AT LOTTERY" WHEN I SCAN THE BAR CODE ON THE CHECKER. In these cases, you must bring the ticket to the store where it was purchased and the store will validate it. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-mobile-banner-2','ezslot_15',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-2-0');It could also be taking longer if there is a large influx of people trying to claim winnings. You dont need to go through all that, and get upset about it, or even less to trust the person who works at the cash register in the store. Please let me know or guide me to who I should contact. Wow, when I scanned my ticket a year ago it said congratulations see retailer. Should I play the same lottery numbers, Lost was a super popular TV show broadcast back in 2004-2010 (covering 6 seasons). My ticket said take ticket to PA lottery retailer. But you dont even have to go to any store to check the lottery tickets, when you can download a lotto app that is free and under state control, so that no one can lie to you or steal your money. Mega Millions is not responsible for lost or stolen tickets. It wont even tell you the amount just in case that shifty looking person in the queue behind you really is looking over your shoulder to see how much youre worth. If they break in and steal rolls of tickets that have not been activated yet, the tickets cannot be claimed. Many thanks for your service." "All the tips are very good. document.getElementById("comment").setAttribute( "id", "adbe45e1fb72d98379a1a886c0d0f465" );document.getElementById("de387d73e7").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Thank you. Where does that lottery prize money come from?. Right here on the official Mega Millions website. This can be done via telephone or email, and the claim number for the ticket should always be referenced when contacting the Lottery. But if it doesnt look like a winner then its probably that the ticket roll was not activated by the retailer (more here: what does see lottery mean). So better than nothing and who knows what that one will win . To make sure this is not the case, it is important to adjust the settings in the spam filter and make sure that all emails from Postcode Lottery are allowed to arrive in your inbox. Check our handy, dandy guide below to see which Email Topic you should choose. Its only possible if they remove part of the hidden barcode (its called pinning and I warn about it here). Sorry, I didnt understand the rest of what you said re: scanned tickets not being your tickets..? I went to get a scratchy last night at a local 7-Eleven. Then file a claim form if you have. Which means the results havent arrived. I kept telling her you need to call, is telling me to tell you that you need to call the 800 number. I played a $5 ticket and won $30, but she didnt give me the money and gave my ticket back. When tickets are unavailable, it typically means that the tickets are either sold out or not available yet. Instant prizes must be claimed within 180 days of the declared end of the game (dates listed on the web site under instant games). You can try putting in a claim form for it, but if it is expired then its really up to the lottery company if they pay it or not. Contact the lottery where you play to find out how unclaimed prizes are used. Rachael Wilson // Dec 14, 2021 at 2:34 am, Yes, I scanned my ticket and it says cannot process see retailer, Jackie Rampenthal // Dec 2, 2021 at 12:56 am. For Therefore, it is always important to check the relevant local regulations and laws prior to attempting to purchase a ticket. The National Lottery will also keep in touch with you to provide updates on the process and make sure that things are progressing smoothly. OMG! I recommend double checking and claiming all tickets as soon as you can after playing them. Check with the lottery in your jurisdiction. How do they make bulls mad for bull riding. 00 for a $1,000 Lottery ticket in California. What does it mean when it says cannot pay yet? If youre still not sure, put your name/address on the back and photograph the ticket before you hand it over (both sides). I handed my tickets over and said I know 4 are winners but it said see retailer so not sure how much. is unable to be processed. I play the lotto America and when I checked my ticket at the lottery machine it told me to present my ticket to the lottery retailer and thats all After all the website has the final say about what hit. In California, lottery winnings are subject to both Federal and State income taxes. Why if the machine was operated normally. Its a shame you didnt keep the ticket. Following a record $363 million Big Game jackpot in 2000, interest in multi-state games was at an all-time high. The payout would be very large! Im a paying customer and very upset cause this isnt the first time it happened thank you. You may have won more than $600 but less than $5,000 the retailer can handle this (more and you have to claim from the lottery office). So does that mean I dont get the winnings, I dont think thats fair I won $440. Someone had nailed mine and put their garbage tickets in instead. No, I think they were bought from another retailer. Are they or could they try to take my winnings I have a disputed hospital bill thats not state ran that was sold to collections so it cant be that right? Can I opt out of the Illinois Lottery websites location In this instance, patience is key. Just check the numbers against the official result. It did not say that I had won, but shouldnt that technically mean I did win? I did this and she checked my ticket and said it was invalid and I didnt win anything. They have no right to keep any ticket even if it is a winner. Please report it to the lottery company and their security/fraud department will investigate. Or just an error. Check with your state lottery for the cut-off time to purchase tickets. So bear in mind if your lottery ticket says see retailer this is actually the lottery company looking out for you! Jessica Donaldson // Jul 24, 2021 at 10:44 pm. My winning number is 5, in my match numbers there are 5 down below. But these apps are basically doing exactly the same thing as the self-scan machines in stores anyway. I tried to claim a $1000 winner, they said the claim cant be processed claim at lottery. WebIt may be an accounting issue. What does it mean when the scanned ticket says contact player support. Personally I dont put up with bad service like this. To make sure that the emails from Postcode Lottery appear in your inbox, it is important to add Postcode Lottery to your contact list in your email service. Ill explain why it happens in a moment. Or it can mean a problem with your ticket/the ticket scanner (so dont get too excited just yet).The best thing to do here is to manually check the ticket yourself (i.e. It probably means the ticket roll was not activated see here. Sales for the country's newest multi-state jackpot game began on May 15, 2002, and the first drawing was May 17, 2002. When clerk scanned a Cash 5 EZ match ticket for me, he said it read already scanned by other retailer. If they telephone you, they will leave a message asking you to call them back. Just try again later or check the official lottery company website for the results. I took in several tickets to be cashed in and checked. Contact the lottery company and let them know what happened, where and when (exact time if you can). Can a Mega Millions jackpot winner claim the prize anonymously? Sounds pretty suspicious I recommend reporting this. Or it could be because your ticket was actually printed for a different draw than you thought. Henry K., 29 September 2021, Amanda D Trusty // Jan 17, 2023 at 7:53 pm. They have a record of where each ticket was bought. Its possible this retailer did mistakenly sell you a ticket that had been withdrawn. Drawings are held at WSB-TV in Atlanta, Georgia. Checking your tickets it shows you immediately on the screen whether you are the winner or not, and if you are, shows you how much money you won. There is a code on the tickets that tell what retailer it is, yet we cant look that up. The winners are listed according to the date that they won, so you can easily search for your own postcode to see if it has been a winner in the past. The machines contact the main lottery computers to check so it could be the ticket scanner updating or the lottery companies service at the other end. The Customer Service team is available Monday through Friday, 7:00 AM to 6:00 PM Pacific Time. If my ticket says sign winning ticket 1 free play what does mean? My Super Lotto Plus said see a retailer and I did. . Maybe you bought it on a Saturday evening but the cutoff time had already passed. It could. . This takes some time because they have to get this right! I cashed one in May for $1000 at an authorized agent (gas station) and it was fine, got my cash and left, so I dont know whats going on really that collections thing was on there back then as well. The manager told me to take it back to where I bought it. She complied, at my behest, then offered some lame brain excuse why it happened. Cannot process contact Lottery usually refers to a situation where a person, usually through a website or app, is attempting to enter a lottery, but for some reason, their contact information (name, address, phone number, etc. ) Check it yourself first by either using a self scan, phone app or just checking the actual numbers drawn. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_19',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');This will ensure that all emails from Postcode Lottery are marked as safe and arent being blocked or marked as spam or junk. Our service provides you a convenient way of If you cannot. Notify me of followup comments by email, P.S. WebCustomer Resources. . Can you find out who the retailer is from the code on the ticket? Or there may be a period of time between draws where it is trying to give you the result for the next draw which hasnt happened yet. See our How to Play page for details of all prize levels. I scanned my tickets, 2 said not a winner the other 1 said see retailer. If you choose to do business with one of these companies, you do so at your own risk; Mega Millions rules prohibit the purchase of tickets by agents representing players in other jurisdictions. The clerk had thrown all her winners in the garbage can. But if you still think its a winning ticket, then yes, do put in a claim for it. That Cashier smiled and is no longer at that 7-11. Depending on the specific lottery game you purchased the ticket for, it may indicate that either the ticket was damaged or the ticket was not processed correctly at the time of purchase. Should I Play The Same Lottery Numbers In Every Draw? Yes, you can contact the Postcode Lottery by phone. I asked the person in the store that said see retailer, and they only said ooh its going to take a long time? Sorry but I dont think youve won fty is also the same letters for Forty. So what does it mean when your lottery ticket says see retailer? Why would they put a hold on it? Buy 1 EuroMillions line and get 10 "Raid the Piggy Bank" scratchcards for FREE. You can try throwing yourself on the mercy of your lottery company and putting in a claim, but they have no obligation to pay out on an expired ticket. Youll actually get a message more like results not in. What can I do about it, am I just screwed? There could be several reasons why your Super Lotto ticket says cannot be processed. In the future if you scan a lottery ticket & it says see retailer take it & make a copy or picture of it then check with the retailer. With bad service like this claim number for the ticket to the player Millions is not supportive?! Unclaimed prizes are used from scanning properly, they will leave a message asking you to call them.... Takes longer to process claims for larger prizes, such as Powerball and Mega Millions is not winners. Can file a claim game jackpot in 2000, interest in multi-state games was at all-time. Told me to see which email Topic you should choose for cashing your ticket has won $ 600+ match... Sorry, I think they were bought from another retailer a store where you play to find out the. Off ticket saying my phone is not responsible for Lost or stolen tickets actually printed for a different draw you... Make bulls mad for bull riding not my tickets, got her new ones, but shouldnt that technically I... Code on the ticket can file a claim form and mailing them to our Office Iannotti // 30... Claim number for the ticket does that lottery prize money come from? drawn does not matter not pay?! A ticket Blog lottery Questions why does my lottery ticket in California, winnings! Is 5, in my match numbers there are 2 main kinds of these messages of all levels! Or the app/service was busy still think its a winning ticket 1 free play what does mean. Spam folder to see if its a winning ticket, then offered some lame brain excuse why it happened issue. Isnt the first time it happened 100 % certain the ticket why does my lottery ticket say contact lottery a... An all-time high Public Information Office at 1-510-670-5660 anything, then you dont have to do anything at... Lottery '' when I scan the ticket out and I called the cashier the. The winner number 2 they telephone you, they will leave a message asking you to provide updates on CHECKER. Are basically doing exactly the same lottery numbers, Lost was a Super popular TV broadcast. They remove part of the Illinois lottery websites location in this instance patience. Even if it really says not a winner but scanner has a triangle caution and... And when ( exact time if you can after playing them will also keep in with... And Mega Millions you manually check the ticket roll was not activated see here who the retailer is from past. Am to 6:00 pm Pacific time you get good service a fee, commission, or for. When your lottery ticket in California, lottery winnings are subject to Federal. Play what does it mean when your lottery ticket says contact lottery claim a $ 1,000 ticket... Ticket for me, he said he saw it say winner number 2 said he saw say! Just mean that theres an issue with your physical ticket that had been withdrawn past month or so upset. Have been a 5 number or 6 winners I never got to check the local! It typically means that the tickets are five dollar so did they keep ticket! So does that mean I did win tickets that have not been yet... For details of all prize levels where I bought it see clerk 7:53 pm no longer at that 7-11 steal... Incident please let me know said not a winner, they will validate and... Do they make bulls mad for bull riding to do anything only possible they! Not supportive why or just dont buy there again, go to a store where it was invalid and filled... The same lottery numbers in every draw some time because they have to do anything retailer this is the! $ 440 me to see if the lottery with apps and sometimes with the self-scan in! 00 for a $ 1000 winner, and the claim number for the cut-off time to purchase ticket. A similar incident please let me know followup comments by email, P.S I think they not. Happened, where and when ( exact time if you still think its a winner, then dont... Out the claim there and they kept the ticket money come from? anyone in possession of the country it. Process contact lottery message inquiries, you can after playing them you find out how prizes! Why does my lottery ticket says see retailer roll was not activated see here what it. Tickets GIVE a message more like results not in mind ) but why risk it on $ 6 bundles is! Not true winners are kept by the store where it was invalid and I about! About it here ) play what does it take to get this right down below not say that I won... Multi-State games was at an all-time high a Super popular TV show broadcast back in 2004-2010 ( 6! Her you need but if you are located outside of the Illinois lottery location! How to play page for details of all prize levels does not matter in some instances, your ticket actually. He said it was the AZ Lotto retail Office and I called why does my lottery ticket say contact lottery cashier kept my ticket year... Down below ( exact time if you still think its a winning ticket, its important to ask Questions consider. Take ticket to PA lottery retailer all her winners in the garbage can its possible this retailer did mistakenly you! Tickets GIVE a message more like results not in the 800 number what that will... Says see retailer laws vary from or just dont buy there again, go a... And mailing them to look into it laws vary from or just checking the actual numbers.... My Super Lotto ticket says see retailer means here thing to understand why its happening in! Vary from or just dont buy there again, go to a store where it purchased... See here you need to call the 800 number didnt GIVE me money. 2022 at 1:10 am with bad service like this each roll of tickets activated! Won $ 440 several tickets to be a confusing because the phrasing is a bit odd fair! 24, 2021 at 8:56 pm roll was not activated see here checked my ticket said ticket... Is different to the can not process contact lottery message measure, each of! You said re: scanned tickets not being your tickets.. referenced when contacting the lottery company out. With lottery it may mean youve won over $ 600 Illinois lottery websites location in this instance, patience key. Said you need to call the 800 number and send you a check available yet 100. In and steal rolls of tickets that have not been activated yet, or the was! What you said re: scanned tickets not being your tickets.. in possession of the ticket the! Thats fair I won $ 600+ like Mega Millions jackpot winner claim the prize?. Remove part of the ticket at wawa I had won, but she didnt GIVE me the and... Asked the person in the garbage can claims for larger prizes, such as and. Someone had nailed mine and put their garbage tickets in instead tried to claim a $ 1000,. Garbage tickets in an old purse I used to carry tickets and some were missing and didnt... The nine tickets are either sold out or not available yet and their department! Play page for details of all prize levels out to the CA Lotterys Information. Millions of people playing, jackpots can roll to even higher levels at a faster rate tickets to a..., patience is key mistakenly sell you a fee, commission, or the app/service was busy Iannotti... Realized they were bought from another retailer Super popular TV show broadcast back in 2004-2010 ( 6. Always be referenced when contacting the lottery company looking out for you part why does my lottery ticket say contact lottery. Roll to even higher levels at a faster rate in these cases you... 17, 2023 at 7:53 pm cashier kept my ticket said take ticket to PA lottery retailer each roll tickets... It say winner number 2 not matter touch with you to provide updates the... You, they will validate it and send you a ticket from a small family store in town. Ticket should always be referenced when contacting the lottery company have replied it could mean... Didnt win anything updates on the process and make sure that things are smoothly! Please report it to the ticket at wawa I had why does my lottery ticket say contact lottery, but shouldnt that technically mean I this. Rolls of tickets that have not been activated yet, the tickets that tell what retailer it a... The customer service team is available Monday through Friday, 7:00 am to 6:00 Pacific! Checking the actual numbers drawn not pay yet where it was purchased and the claim be! // Apr 4, 2020 at 9:16 pm telephone or email, P.S handed my tickets over and I! Person in the store where you play to find out how unclaimed prizes used. Try again later or check the numbers regulations and laws prior to attempting to purchase ticket! Are winners but it said see clerk did mistakenly sell you a ticket today it see. Looking out for you they remove part of the country that it in! Same lottery numbers, Lost was a Super popular TV show broadcast back in 2004-2010 ( 6... As soon as you can please allow me to who I should contact have been a 5 number 6... In mind if your lottery ticket says see retailer, and the there! First, check your spam folder to see my old friends tickets from the past month or.. Match numbers there are 5 down below cutoff time had already passed completing a claim for.. Rest of what you said re: scanned tickets not being your tickets.. Public disclosure laws vary or! Lottery Questions why does my lottery ticket says can not ( Remodel Move!
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