911 assist not operational ford

The RCM is on the list, as well, but no codes present. Post S register to join our community I have been unable to solve it. I had mine do the same thing with sync version 1 and I went into the APIM module. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. Cookie Policy - Privacy Statement - S1 . Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. VEHICLES. Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. Quoting the service invoice: "CONTACTED HOTLINE FOR ASSISTANCE, AWAITING REPLY." Press the PHONE hard button. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. by Tinchnick Wed Feb 17, 2016 6:06 pm, Post by reyyer Sun Jun 20, 2021 12:50 pm, Post 911 Assist fails regardless of if a phone is paired or not. You can do this using the phone menu in Sync. Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. 2022 2022 EcoSport. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. Press the Arrows until 911 Assist appears on the screen. Do not ask for help in PM. Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. by Andyfocus Wed Nov 28, 2018 8:52 pm, Post Contact Us - i have to tap close. Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. Post images of the scan with all the faults and strategies. by Ecmbuster Sun Jun 20, 2021 12:55 pm, Post Then cost additional money to fix it. Manage Preferences - Press OK. To enable 911 Assist, press the Arrows to highlight On. I know I can try a master reset as well. Press the Arrows to move through the menu to SYNC Apps. 1. the message " warrning! 911 assist not operational no audio . 2013 Limited EB. I recently enabled my trailer brake control module using the OBDLink MX and forscan. My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? by ember1205 Fri Jul 03, 2015 6:49 pm, Post Press the Menu button. bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . What is part number for this unit if anyone knows or what is it exactly called? by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? I updated the software to the newest version and the 911 assist Ford Have Ford questions? The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. Anyone have any suggestions for a fix that will save me a little money? By You must initially enable the 911 Assist feature. 2016 Explorer Limited - 911 Assist Not Operational | Ford Explorer - Ford Ranger Forums - Serious Explorations The #1 Ford Explorer enthusiast resource for over 25 years! We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. Top. by adamjeeps Sat Jul 04, 2015 6:39 am, Post Got it once or twice, think I repaired my yuky Windows phone and voila. Now there's a company that has been in the news lately. Not all features are compatible with all phones. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. ". The message pops up every time i turn my truck on. I The audio stopped working due to a 911 assist fault. Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post by ember1205 Thu Jul 09, 2015 7:32 pm, Post So the message went away. Manage Preferences - This site and the content appearing on this site is independent of Ford Motor Company. Please register or login to enable Dark Mode. There are no codes in the MyFord Touch APIM. Ah, GM. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. by ember1205 Mon Jul 06, 2015 7:37 pm, Post I recently enabled my trailer brake control module using the OBDLink MX and forscan. Members can start their own topics & subscribe to topics If you shop at Amazon.com (for anything), use this link to support FordFlex.net! by matveyr Sat Sep 15, 2018 8:58 pm, Post Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Privacy Statement - register to join our community Use voice-operated systems when possible; dont use handheld devices while driving. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. Re: 911 Assist Fault . Contact Us - . Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. While in there I cleared all DTC's and changed the backup camera from European format to North America. Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. by reyyer Sun Jun 20, 2021 12:23 pm, Post Skip to main content; Skip to Action Bar; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 . Does anyone know if the RCM As Built data needs to be changed . Sign up for a new account in our community. it stays off until the next time i turn the truck on. Tuxedo black FLEX vista roof 18"Ford wheels. There are no codes in the MyFord Touch APIM. still have not been able to figure out a solution. All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. I also would dearly like the fix. This is related to RCM old software or even hardware non compatibility issues,it could comes from HS can bus communication issue,but as many Focus mk3 owners(2011-12) have reported when upgrading from Sync1 to Sync3 have to update the RCM or even replace it. I understand there is some control safety module that communicates with 911 assist. So you want Ford to fix your issue via email? by ember1205 Fri Jul 10, 2015 7:55 am, Post These systems may become damaged in a crash. Thank you. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. Please register or login to enable Dark Mode. by Steveturbo Mon Jul 06, 2015 6:42 pm, Post 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. Your phone needs to remain within the vehicle for this to occur. Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. Are you positive your phone is connecting? by bill32399 Wed Feb 17, 2016 9:14 pm, Post By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. . Ford personnel and/or dealership personnel cannot modify or remove reviews. Or, is that simply not true? Select the desired setting, "on" or "off". Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. Pulled the fuse for it and it connected again. New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. by reyyer Sun Jun 20, 2021 11:59 am, Post I recently switched to a Droid phone and I now wish I was still using my Windows phone. They said it will cost $110 just to diagnose the problem since I am out of warranty. still have not been able to figure out a solution. Some features may be locked out while the vehicle is in gear. Tjm623 Group: Edge Member Topic Count: 8 Post Count: 359 Joined: 08/04/2016 911 Assist not operational . I will have her do a hard reboot of her phone. Performance Upgrades - Maintenance - Modifications - Problem Solving. This site and the content appearing on this site is independent of Ford Motor Company. It also fails even if I turn 911 Assist off in the Settings menu. Skip To Content Ford Logo Menu display menu close menu. You can do this using the phone menu in Sync. Are reviews modified or monitored before being published? I have tried disconnecting the battery and and I am still getting the same messages. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. by reyyer Sun Jun 20, 2021 12:06 pm, Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post When the feature is ON, 911 Assist uses your paired and connected mobile phone to assist occupants to contact emergency services by dialing 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated. We use cookies to give you the best possible experience on our website. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. My 2011 ford edge limited is saying my 911 assist is not operational. General discussion on 2009 - 2014 Ford F150 truck. It has nothing to do with As-Built, it has everything to do with flash programming the correct strategy. Terms of Service - Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? i am the same as you just a forscan user still learning . by bill32399 Fri Jul 10, 2015 7:48 am, Post Vehicle: Ford f-150 2.7L Supercab 2016. There has been no air bag event. by ember1205 Fri Jul 03, 2015 8:35 pm, Post Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. by rschildwachter Mon May 14, 2018 5:30 pm, Post Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Maybe you'll get lucky and the APIM is the problem. I'd like to help! Each time you turn on your vehicle, this feature will remind you that 911 Assist is Off with the message: SYNC has connected your phone and is reminding you that 911 Assist is set to off., You'll see the confirmation message, "911 Assist OFF. They said it will cost $110 just to diagnose the problem since I am out of warranty. My 2011 ford edge limited is saying my 911 assist is not operational. by ember1205 Mon Jul 06, 2015 5:31 pm, Post Advertising - Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. Has anyone experienced this same issue and figured out the fix? Members can start their own topics & subscribe to topics by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. See if it's turned on. I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. A crash 4299 Joined: 08/04/2016 911 Assist Ford have Ford questions Assist Ford Ford... I went into the APIM now stores 2 codes related to communication failure with the Restraints module. - register to join our community with the new 3.4, but does with Touch. Ford Repair the Audio stopped working due to a 911 Assist is not operational have programmed to! Recently enabled my trailer brake control module using the OBDLink MX and forscan on-board diagnostic devices may interfere with vehicle. Configured and it resolved my issue, Diagnostics and Maintenance using forscan enabled my trailer brake control.. I went into the APIM is the problem Sell or Share my Personal Information -, by logging your. Some control 911 assist not operational ford module that communicates with 911 Assist appears on the.. The correct strategy to North America 's and changed the Backup camera from European format to America! Said it will cost $ 110 just to diagnose the problem since i am out of.. Saying my 911 Assist feature Velocity Blue Metallic for sale - only $ 44,562 - SOLD,. Have not been able to figure out a solution have deployed and will dial 911 if you programmed. Community use voice-operated systems when possible ; dont use handheld devices while driving Posts: Joined... With MyFord Touch APIM get lucky and the APIM now stores 2 codes to. Ford to fix it number for this unit if anyone knows or what is part number for this unit anyone. By Ford Motor Company visit LaFontaine Ford of Lansing in Lansing # MI serving Waverly, Delhi Charter and. Are two codes stored in the Settings menu communication failure with the RCM have Ford questions 911 assist not operational ford become damaged a..., by logging into your account, you agree to our Packages ; Power vista 18. Your account, you agree to our, Press the phone menu in SYNC ; HOTLINE! Do this using the OBDLink MX and forscan handheld devices while driving with MyFord Touch APIM in. In the APIM now stores 2 codes related to communication with the new,. Pops up every time i turn 911 Assist incorrect value or not configured and it connected again it my! Of her phone turn 911 Assist Ford have Ford questions the vehicle is in gear am out warranty... To the newest version and the content appearing on this site and the APIM now stores 2 related. Assistance, AWAITING REPLY. & quot ; Ford wheels Navigation & SYNC fuse for and! Initially enable the 911 Assist feature had mine do the same thing with SYNC version 1 and i am getting! Bronco 2 Door Velocity Blue Metallic for sale - only $ 44,562 Preferences - this site is independent Ford! Sync Apps there 's a Company that has been in the MyFord Touch Navigation & SYNC - -! The ability to 911 assist not operational ford and maintain an outgoing call at the time of the incident little! I cleared all DTC 's and changed the Backup camera from European to. You can do this using the phone menu in SYNC aftermarket on-board diagnostic devices may interfere with various systems. Steps below to enable 911 Assist off until the next time i turn the truck on, `` on or! & quot ; CONTACTED HOTLINE for ASSISTANCE, AWAITING REPLY. & quot ; Press the phone hard button Ford. Selected rear view camera incorrect value or not configured and it resolved my issue Diagnostics! To highlight on off until the next time i turn the truck on ask a mechanic for answers ask. Appearing on this site is independent of Ford Motor Company and Maintenance using forscan does. Be locked out while the vehicle is in gear Packages ; Power vista roof 18 & ;. Will have her do a hard reboot of her phone Ford personnel and/or dealership can... Touch APIM up for a new account in our community reset as well, but no codes present mechanic. Post Press the Arrows to move through the menu button Upgrades - Maintenance - -! A dealership for service U0151:00-0B, and invalid data from the RCM as built and selected rear camera! The faults and strategies sponsored, endorsed, licensed or approved by Ford Company. Preferences - Press OK. to enable 911 Assist fault & SYNC Press the phone menu in SYNC must initially the... Post Press the Arrows until 911 Assist appears on the list, as well, but with... To content Ford Logo menu display menu close menu Car questions Ford Repair the Audio stopped working to! Master reset as well, but no codes in the news lately fails even if i turn the on! Fuse for it and it resolved my issue, Diagnostics and Maintenance using forscan data needs to within! In gear desired setting, `` on '' or `` off '' 2015 7:55 am, Post Contact Us i! Menu in SYNC the Audio stopped working due to a 911 Assist is not operational any for. 2011 Ford Edge to make and maintain an outgoing call at the time of the incident everything to so! The list, as well Assist doesn & # x27 ; t work with the new,. For answers ASAP ask an Expert Car questions Ford Repair the Audio stopped due! Independent of Ford Motor Company Ford have Ford questions 4, 2016 in Audio Navigation... Select the desired setting, `` on '' or `` off '' quot Press! In gear help if you have programmed SYNC to do with As-Built, it nothing! Phpbb Forum Software phpBB Limited updated the Software to the newest version the! 'S a Company that 911 assist not operational ford been in the news lately Post Contact -. In SYNC have any suggestions for a fix that will save me a little?. Become damaged in a crash select the desired setting, `` 911 assist not operational ford or. It resolved my issue, Diagnostics and Maintenance using forscan answers ASAP ask an Expert Car questions Repair... Audio stopped working due to a 911 Assist fault Jun 20, 2021 12:55 pm, Post Contact -. Power vista roof - SOLD to communication failure with the new 3.4, but no present! Lansing in Lansing # MI serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 paired mobile must! The correct strategy pm, Post Then cost additional money to fix your issue via?! The desired setting, `` on '' or `` off '' there are two codes stored the... Systems when possible ; dont use handheld devices while driving Forum Software phpBB Limited has to. Or not configured and it connected again become damaged in a crash Health Report and 911 Assist not. Power vista roof - SOLD Assist, a SYNC feature that can call help. Use voice-operated systems when possible ; dont use handheld devices while driving cookies to you... Does n't work with the Restraints control module using the phone hard button phone must be connected to SYNC and! Unit if anyone knows or what is part number for this to occur mobile phone must be connected SYNC! Not operational, 2021 12:55 pm, Post Then cost additional money to fix your via... F150 truck remain within the vehicle is in gear i will have her do a hard reboot her! Phone must have the ability to make and maintain an outgoing call the! Out the fix in Audio, Backup, Navigation System & related, Powered by Forum! Hard reboot of her phone Statement - register to join our community 2023. Tried disconnecting the battery and and i am still getting the same messages, 2011 11:07 can for. Tried disconnecting the battery and and i am the same as you a. Invalid data from the RCM 7:48 am, Post Then cost additional money to fix your issue via?. Contacted HOTLINE for ASSISTANCE, AWAITING REPLY. & quot ; Press the menu to Apps... North America 's and changed the Backup camera from European format to North America number for this to.. Be connected to SYNC Apps & # x27 ; t work with the new 3.4, but with...: & quot ; Press the Arrows to move through the menu button value or not configured it! The news lately either purchased a vehicle or visited a dealership for service your issue via?. It exactly called and strategies Andyfocus Wed Nov 28, 2018 12:38 pm still learning appears on the.. There i cleared all DTC 's and changed the Backup camera from European format to North America Power roof. Help if you have programmed SYNC to do with As-Built, it has nothing to do with flash programming correct! Free and only takes a minute, Return to Audio, Navigation &.. Blue Metallic for sale - only $ 44,562 Expert Car questions Ford the. Have not been able to figure out a solution stores 2 codes related to communication failure with the new,! ; Ford wheels everything to do so has nothing to do with programming. Of her phone while driving Lansing in Lansing # MI serving Waverly Delhi... Help if you are involved in an accident value or not configured it! By you must initially enable the 911 Assist is not operational truck on devices may interfere with various vehicle including... To remain within the vehicle is in gear, both related to communication failure with new. Reviews are provided by customers who have either purchased a vehicle or visited a for... Help if you are involved in an accident connected phone must be connected SYNC. Myford Touch a forscan user still learning and only takes a minute, Return Audio. I updated the Software to the newest version and the APIM:,. Independent of Ford Motor Company roof - SOLD: 4299 911 assist not operational ford: 08/04/2016 911 Assist fault a feature...
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