This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We will continue to monitor the ongoing situation and stay connected with federal and state health officials for updates. Finally, whoever designed this place was either an architecture school dropout with no sense of basic foot traffic patterns or an evil genius who hates freedom, because the layout is demented-theres an intersection where both sides of the water park connect through a hallway that is also the main artery between the child casino and play park, AND the towel check, locker rentals, swim shop, and elements of the MagiQuest game are also there. Some of the staff were wearing masks though - about 25%. The room mostly seemed clean with just a bit of dust around the bunk beds. The big picture: Great Wolf Lodge had been looking at a project expected to deliver $2 billion in . No bowling. Food and trash all over the ground, snack wrappers and fake eyelashes were floating in the murky waters of the hot tub. Love DD. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. "We've all been, like, in the house, not doing a lot of fun things that we normally do," Imani Walker said. Our only complaint was that my kids both scraped themselves on the bottom of the lazy river a few times each day. Ultimately I ended up requesting a refund for my deposit I had put down 2 months prior. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). I took the kids again in Sept 2020, after lock down began. Who can use mobile check-in and how does it work? They cannot be used for packages or any onsite charges. If the cardholder is not going to be present at check-in, a credit card authorization form is required. We require guest checking in to be at least 21 years of age. Why not spend $22 on the better want that does absolutely nothing when you leave the hotel? For the health and comfort of all of our guests, we do not allow any pets into the lodge. * Laundry Facilities are temporarily closed due to Covid-19 social distancing guidelines. Either plan ahead and put your names in early (they take your number and text you when theyre ready, so youre not stuck standing there), go offsite, or bring food to eat in your room. . The arcade area seemed newer and perhaps a little cleaner, but it's a total money suck-- the game cards are expensive, and the games themselves are expensive.The Howlin' area in the way back past the pools was insanely disappointing. Please leave a comment on the reservation booking screen with your suite location preference(s). Points are calculated based on the final folio, and are posted after completing your stay. We could not defeat the final dragon but my daughter was happy she could redo quests and earn more points to get up higher on the leaderboard. Local calls are included in your stay. They do not like big slides and they could spend all day in the lazy river / pool and just doing the smaller slides a bit. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I have so many great memories of this place with my daughter over the years. Please note that inflatable toys are not allowed in the water park. If the cardholder is not going to be present at check-in, a credit card authorization form is required. Our housekeeping staff works hard to make sure each room is cleaned to the highest standards and to keep our common areas spotless. The safety standards do not permit cover-ups, loose clothing, or headwear including Hijabs that wrap around the neck on select waterslides and attractions. Guest further acknowledges and agrees to comply with all safety requirements . Great Wolf Lodge plans to reopen on April 2. The resort will close on Sunday, March 15 at 2 p.m. Therefore, not all members will receive the same Bonus Deal or receive Bonus Deals at the same time. Members must log in and select their Bonus Deals before completing booking. Our resort is operating cashless; please be prepared to use a credit card or set up your lodge wristband to make purchases. There have been no reported cases of COVID-19 at Great Wolf Resorts. Yes, its expensive. Temporary use of wheelchairs are available through Guest Services on a first come, first serve basis. We tried to time our visits for off times to avoid the crowds.Restaurants: The Camp Critter restaurant was good but a bit pricey. If a family member's sickness inhibits you from your travel plans, we will gladly rebook your getaway. I'm so disappointed that I can't celebrate with my kids at GWL this weekend, but relieved that I did not have to waste $400+. Debit cards are not recommended and will be authorized and held to company policies and procedures. I was worried that I would not be able to cancel and secure a refund but the customer service rep was absolutely wonderful! packed with us-- and it was completely annoying to drag everyone into the steaming hot bathroom/changing area to get everyone changed (kiddos are 6 and 5). Hope they are proud. 2023 Advance Local Media LLC. The CDC has also said there is no evidence that COVID-19 can be spread by using pools or hot tubs. Upon your arrival to Great Wolf Lodge, you will proceed to the main building entrance where you will be greeted by one of our Pack Members. "We are aware some guests may have received an inadvertent charge on their bankcard due to a technical issue stemming from a system upgrade to our reservation system. Heather Morrison | hmorrison@masslive.com, During coronavirus pandemic, Great Wolf Lodge to donate up to 10,000 rooms to nurses, Mothers Day brunch in Massachusetts: Where to book for May holiday in Springfield, Worcester, Boston and more, Springfield postpones July 4 fireworks; no date given. It can only be purchased at the time of booking. These water park passes allow access to the water park through the day of your departure. If a late checkout is desired we offer a 2:00 p.m. check-out for an additional fee. Dont even get me started on the arcade. Great Wolf Lodge is not responsible for overdrafts or fees associated with your debit card. Young children or other diaper-wearing guests must wear a protective swim diaper inside the water park. / CBS Chicago. What is the minimum age requirement to confirm a reservation? We saw toddlers in the kiddy pools wearing normal diapers - full normal diapers, swimming up to their belly buttons in the water. Just go here! Bonus Deals can only be used on bookings directly through greatwolf.com. Please allow up to 5 business days for points to post in your account. In a statement, Great Wolf Lodge cited the large gathering guidelines as one of the reason for the closure. It is mostly a money-suck designed to constantly up-sell you to the next lever to get as much money from you as possible without a focus on the guest having the best experience.- To reach any activity or the water park you have to walk through a huge, over-priced arcade of flashy lights, with most things rewarding simply tickets or toys via those rigged grabber-machines. Yes, you can purchase a Day Pass to enjoy the pools, slides and more in our 84 degree water park. The story times and kids event are the same as when they first opened. Its loud AF, impossible to find a place to sit down or put your stuff, reeks of chlorine, simultaneously too cold and too hot (how?! Can I get it back? Can I use scooters, Segways or Hoverboards inside the lodge? These criteria, in addition to how the cast will contact the ride will determine your ability to wear a cast on a ride. CONCORD, N.C. Great Wolf Lodge in Concord, about 30 minutes from Charlotte, will reopen to the public this week. For anyone who complains about the price, try a week at Disneyworld! Please do not use or loiter around the RV during your stay. (Great Wolf) GURNEE, IL The Great Wolf Lodge is among . 2021 CBS Broadcasting Inc. All Rights Reserved. This is a challenging time, and we are very appreciative of the overwhelming support from all families who enjoy spending time together at our resorts. Mason, OH 45040. We have specially trained chefs that can offer a variety of special items for your family to enjoy. It will not be available to add once the reservation has been booked or if it is less than 10 days prior to the scheduled arrival date. "We were, like, 'We need something with water.'". The indoor water park in Fitchburg states. Do I have to add children under the age of 2 to my reservation? In the event that your room is not ready, we recommend that you pack a smaller bag with bathing suits and swim gear and leave the rest of your luggage locked in your car. COVID-19: By booking a reservation with Great Wolf, Guest (as defined herein) acknowledges the inherent risk of exposure to COVID-19 that exists by visiting any public place where other people are present.Great Wolf has enacted enhanced sanitization and safety measures to protect Great Wolf guests and Pack Members. The splash zone was good for the youngest. Even some of our adult visitors got in on the action. What is included with the cost of the suites? Afterwards I chatted to try to cancel the reservation #32780018. Bonus Deals cannot be used on bookings made by phone. We had a standard room with 2 adults and 2 kids (17 &8). It's vacation so we splurged for one meal. Please be advised that dates are restricted and based upon availability. Click Here to Book Direct. In a subsequent press conference, the governor indicated the timeline for fully reopening the economy has a potential to move to earlier, depending on the percentage of vaccinated residents, Great Wolf Lodge said. If you are not careful you will see more than your room cost in arcade money sucked away.- Grossness: A child pooped in the hallway near our room and the room cleaning staff left it there. If you're not swimming, you may still wish to bring comfortable clothing for our 84-degree water park area. The kids had a fun, albeit an expensive weekend ($600+/night). Yes, the water park is kind of a dystopian nightmare. Our team will have prepared your room wristbands and arrival package. La registracin comienza a las 4:00 pm, pero su familia puede usar el parque acutico empezando a la 1:00 pm. No effort whatsoever to update anything except the price. This most recent visit we had kids ages 17, 16, 13, and 7. This includes our restaurants, spas and MagiQuest. The resort was supposed to re-open 3/22 (after being closed due to covid). How much does the lodge require for incidentals? The non-refundable Flex package will allow guests to cancel with a refund of the first night's deposit, or reschedule stay dates without incurring any change fees as long as the reservation is . Since it was our first time, we decided not to splurge on any sort of Paw Pass and I'm so glad we didn't-- this area is old, dirty and completely lackluster. We will apply your Deals and Bonus Deals first, and you may use available Points for any remaining room charge at booking. When setting up a reservation online, we require the number of children under 2 to be listed. This way, Great Wolf is ready if it does. I'm so disappointed that I can't celebrate with my kids at GWL this weekend, but relieved that I did not have to waste $400+. So half of the water park was closed on a Saturday. Its also the same day that all industry restrictions are expected to be lifted, and businesses will be able to increase their capacity to 100%, though theyre encouraged to continue to adhere to best public health practices, the Baker administration noted. We went to GWL in March 2020 after covid began, but prior to lock down. ), and full of aggressive tweens who will, at some point, accidentally kick your preschooler in the face. We do not offer parent free day care or babysitting services. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Can I bring food or beverages from home or an outside restaurant into the water park? Services covered by our Resort Fee include water park amenities like life jackets and towels, resort-wide access to wireless internet, virtual concierge service, in-room amenities such as a coffee maker and mini-fridge, and perks unique to Great Wolf Lodge like access to complimentary arts & craft projects provided during select kids entertainment programs, and complimentary Wolf Ears for kids 12 and under. If we didnt drive do long to get there we would have left. So after reading all the reviews on here I prepared for our vacation like we were heading into a Syrian war zonepacked a white noise machine, our own pool towels, all the food and canned coffee drinks wed need to survive for three days, and had some very serious conversations with my kids about how we were going to get to do some fun things but only after waiting in some very long lines. The company has done this a few times over the past year. How can I secure valuables during my stay? I was given the option to reschedule my stay but with only 6 days until our trip it was to late for that considering work schedules and 2 kids. (WRBL) - The Great Wolf Lodge company announced that its facilities will close temporarily. Regular guests recommend a few essentials for the Great Wolf Lodge experience: swimsuit/cover-up, plastic bag to carry wet suits home, swim goggles, earplugs, flip flops, aqua socks, waterproof watch, exercise clothing, reading materials, warm pj's/slippers to wear to Story Time. The Great Wolf Lodge resorts are closing due to Covid-19 concerns. The grand opening date is set for Thursday, Sept. 17. We also discourage use of the hot tubs. When do I need to fill out a credit card authorization form? Please see our partners for more details. We welcome guests with special dietary needs. If all of this sounds like pure hell to you, dont go. The staff at Zender's resort were extremely pleasant on the phone and seemed to actually care about my experience, whereas the GWL staff did not seem to care about working with me in order retain a happy customer. Can we bring our own puddle jumpers/life jacket? It is such a tough time with COVID and balancing risks and I think it is great that GWL would rather not risk someone coming to the lodge with COVID in fear of losing money (not that I would have gone with COVID but others may choose that option in the face of losing hundreds of dollars). Travel agents can receive a commission on the best available rates when reservations are booked through the Reservations Center or a GDS system using their IATA number. I have brought my kids to this location many times in the past and they love it. Towels in the water park are included but are subject to a fee if not returned. Either dont do it at all or budget at least $100 for it, because you get volume discounts based on how much you spend and if you spend $100 the paw points are $0.16 each. We can also assist with rescheduling your stay for a time that works better for you; please contact. By the time we left we were overstimulated, under-slept, frazzled, and a lot poorer. However, you are welcome to play in the water park as early as 1 p.m. 2-3 nights is best. It refunded many customers, but some fell through the cracks. If your plans change at the last minute (or anytime within three days of arrival), please call us and we'll try to rebook your trip for different dates. These water park passes allow access to the water park through the day of your departure. Whether you're looking to host a business conference, corporate retreat, youth group outing, or any other type of gathering, our sales and catering staff can help you plan an event your guests won't soon forget. Its as awful as it sounds and theres no way to avoid it. Are cabanas available to use in the water park? A cleaning fee may be applied if this policy is not followed. Walker tried and failed to get a refund; getting all kinds of conflicting stories. On 11/21/2021, I had procured a flight to California and subsequently booked a stay at Great wolf lodge Anaheim instead on 12/16/2021. I booked a stay over 60 days in advance as part of a running promotion. (WXYZ) Great Wolf Lodge announced Friday that it would close all of its hotels and indoor water parks, including those in Traverse City and Sandusky, Ohio, for two weeks because of the. We are offering a full refund to those guests affected by the closure and providing pay to all pack members during this period. Balcony/Patio suites can be reserved online by clicking "with Balcony/Patio" on the Suites page during the booking process. Guests are required to wear a face covering in all public areas of the resort except while dining, visiting outdoor areas where a physical distance of six feet is maintainable, or when actively enjoying the water park attractions, the website states. We are offering a full refund to those guests affected by the closure and providing pay to all pack members during this period. Dont waste your money! Accessible suites are labeled as such and marked by an accessible icon within the booking process. Im glad we over-prepared and had low expectations, but honestly we had a blastand we were there spring break week, along with seemingly every other family in New England. Swim caps are allowed. The bureau is encouraging visitors traveling to Wisconsin Dells who have travel questions to encourage them to contact the businesses/hotels directly. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Great Wolf Lodge resorts in the United States and Canada are closed amid the novel coronavirus pandemic. The incidental hold is $100 per night. Larger items, such as luggage, will need to be kept in your room or vehicle. Members must complete their profile and set a password to have access to all benefits. Upon check-out any unused funds will be credited back to your account. Bonus Deals can be added before redeeming points. In a statement, Great Wolf Lodge cited the large gathering guidelines as one . Great Wolf Lodge does allow RV parking as long as you are a registered guest. Stop what you are doing and book a trip right now! We have gone several times over the years with a variety of ages. Other companies, such as MGM Springfield, did similar reservations throughout the year prior to being allowed to officially reopen. Dunkin Donuts was just ok. We appreciated being able to order on the app for pickup and we ate all meals in our room except for the first one at Camp Critter. This means you don't have to carry cash or room keys! Most games are $1.20 just to play. Great Wolf Lodge said a technical glitch from a system upgrade caused the extra charges. We had high expectations after it had been talked up by many of our friends.We arrived around 1PM on the day we were checking in. Recomendamos encarecidamente que los nios de menos de 48 pulgadas y los que no sean nadadores fuertes o que las personas que no saben nadar usen un chaleco salvavidas. Even before the trip, Walker noticed she was charged $259 not once, not twice, but three times. Does Great Wolf Lodge offer birthday party packages? I appreciate that it kept us all active. This place is so out dated and overpriced. We can assist with rescheduling your stay for a time that works better for you; please contactCustomer Serviceto reschedule. Community Rules apply to all content you upload or otherwise submit to this site. The kids had a fun, albeit an expensive weekend ($600+/night). Yes, there are long waits for the restaurants at peak times. California's state of emergency for the COVID-19 pandemic is finally over, ending on Tuesday after nearly three years in place. "The health and safety of our guests and pack members is always our primary focus and it guides all decisions made at Great Wolf Lodge. Visit Website. I left something at Great Wolf Lodge. Taxes and fees that are shown are estimates only. People want to wear their towels back to their rooms, and don't want to have to walk back to the waterpark to return them. Resort officials say they will offer full refunds to all guests. ", Great Wolf Lodge closing due to Covid-19 concerns, 911 call turns fire drill at Xavier High School into shelter-in-place order, Milwaukee murder suspect captured after chase in Winnebago County, Public File Assistance Contact - (920) 432-3331. Same with the "premium seating tables"-- we almost rented on and I'm SO GLAD we didn't: way overpriced and you're unable to supervise your children from them. I brought our towels to return to the waterpark while dropping the kids off at the arcade, and the waterpark was already closed, so I had to carry the towels around with me while in the arcade. Both were great and service was good. I let employees know. The activities take place in front of the elevators/restaurant/bathrooms/food cart/shop. We had a standard room with 2 adults and 2 kids (17 &8). Check-in time begins at 4 p.m. or as rooms become available. We employ hundreds of lifeguards, which have extensive training in monitoring pools and operating rides. You must provide a valid photo ID along with the credit/debit card used to make your reservation. All rights reserved (About Us). We use green cleaning chemicals that also meet disinfection standards. If you exceed $100 dollars, your card will be authorized automatically to obtain correct balances. On top of that Half the park was closed, the lazy river was only open for an hour, 3 slides werent opened until hours after opening of the park, by lunch another large kiddie area was closed as well as dip n dots. Everywhere kind of stinks like dirty wet carpet, but I guess that comes with the territory. Do children need to be supervised in the water park? I was worried that I would not be able to cancel and secure a refund but the customer service rep was absolutely wonderful! Yes! Internet access is included in the resort fee. Larger items, such as luggage, will need to be kept in your suite or vehicle. The gathering limit will also be rescinded on this date. We use cookies to improve your experience on this site, to show you personalized advertising, and to gather web traffic data. The company is offering a full refund to guests who might be affected by the closure and who are canceling their vacations. We strongly recommend that children under 48 inches and weak or non-swimmers wear a life jacket. Our resort is operating cashless; please be prepared to use a credit card or set up your lodge wristband to make purchases. We ask that guests shower before and after using the water park and we ask that guests follow the CDC's 6 Pleas for Healthy Swimming, which include taking children to the bathroom often and not swimming when ill. (www.healthyswimming.org) We also ask that diaper dependent persons wear a swim diaper. Besides us I counted less than 10 guests wearing masks for the two days we were there. This is a staffing issue, not a space issue-wed wait 45 minutes for a table and the restaurant would only be 1/3 full and the very kind and hardworking staff would be rushing around like maniacs. We received an email on 3/30 that the resort was extending the shut-down until 4/19, and they could "hold" our deposit until 5/18 to "allow" us to reschedule, or we could cancel for a refund. Ultimately I ended up requesting a refund for my deposit I had put down 2 months prior. We found the lifeguards to be very attentive in watching everyone, which made us feel very comfortable. And if you haven't met Mr. Doug, you haven't met fun! Property at a Glance: Great Wolf Lodge Charlotte/Concord. Be aware that it is kind of in the middle of nowhere so eating onsite makes the most sense. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. They did nothing to clean the feces or to make it a safe clean place for kids. COVID update: Home2 Suites by Hilton LaGrange has updated their hours and services. The 414-room resort will open its doors to the public on Aug. 24 with . You would only forfeit your deposit if we couldn't rebook your getaway at all. Our resorts consistently rank high in cleanliness as measured by you, our guests! So our $1600 night would now be $2100! I was actually surprised by how good the pizza is. This is customer service at its best. to speak with a Food and Beverage Management team member. Esta tarifa cubre servicios como internet inalmbrico, estacionamiento de autoservicio, acceso al gimnasio, caf en la habitacin, chalecos salvavidas y toallas en el parque acutico, acceso a fax, llamadas locales, servicio de conserjera y orejas de lobo para nios menores de 12 aos. Based upon the business rules of your bank this may take up to 72 hours or longer to be processed. Review tags are currently only available for English language reviews. We can offer a variety of options to meet your needs! Before we left on our trip, I bought a. Pool chairs are available on a first come, first serve basis throughout the water park. Children under 2 years of age are considered free for access to the water park and lodging, but they are considered occupants in the suite. Can my child use the water park if he/she wears diapers? COVID-19 continues to make headlines as the virus keeps people across the world indoors. Please check with the front desk about pricing and availability. Our water park utilizes state-of-the-art water treatment equipment to ensure our water quality exceeds health code requirements and we sanitize our water park floors every day. Our web site is secured by TLS and Go Daddy. Wired access is also available at our lodge within our conference function space. The bureau is encouraging visitors traveling to Wisconsin Dells who have travel questions to encourage them to contact the businesses/hotels directly. Pack 'n' Play cribs can be reserved by clicking "Pack 'n' Play" on the Reservation page. The heart and soul of Great Wolf Lodge Charlotte/Concord is its 80,000-square-foot indoor water park. Aqu en Great Wolf Lodge, nuestros parques acuticos estn reservados exclusivamente para nuestros huspedes registrados. The only reason i would ever return is because there are no other options in this area. This is the version of our website addressed to speakers of English in the United States. The use of a debit card at the time of check-in will initiate an immediate deduction from your bank account for the remaining balance of room and tax for your stay. Check the Customer Service page for driving directions. I will never spend money here and encourage others not to. Our retail stores have swim diapers available for a nominal fee. February 19, 2021 / 8:00 AM We look forward to welcoming families back to our resorts and creating more howling fun moments. Book your resort stay, today. Ask candicea500 about Great Wolf Lodge Traverse City, Ask deborahmO2508LH about Great Wolf Lodge Traverse City, We had a good time, but the place could use some updates, Ask buzymommy27 about Great Wolf Lodge Traverse City, Ask X9124TPandrewl about Great Wolf Lodge Traverse City, Ask T7979ZRanthonyg about Great Wolf Lodge Traverse City, Ask flyfishrman about Great Wolf Lodge Traverse City, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites. That is where you will receive your keys and water park wristbands. Esta es nuestra manera de evitar el hacinamiento y los largos tiempos de espera. They did. Members can see their points earned in their profile ongreatwolf.com. Suitable swimwear is required for personal safety. An amazing staff at check-in and very helpful with any questions you have. (513) 459-8885. The shower handle was semi-broken and hard to turn on and off at times. Points can only be redeemed at our U.S. lodges. Any child who still uses diapers or is susceptible to accidents must wear a protective swim diaper inside the water park. "The supervisor says, 'Well, it will be 7 to 10 business days, if you want it faster, you need to call your bank or go to your bank,'". for detailed information on our cancellation policy. Can I add Bonus Deals on top of deal codes? You are subject to the best available rate on these new dates. Points can be redeemed when booking with a Deal and/or Bonus Deal. Cabanas are available to rent daily for your family's comfort and convenience in the water park. While weve had no reported cases of COVID-19 and the CDC states there is no evidence that COVID-19 can be spread through the use of pools or hot tubs, after carefully reviewing the large gathering guidelines from government officials we believe it is in the best interest of our guests and pack members to close all of our resorts starting at 2pm on March 15 with plans to re-open on April 2. Did our kids have the best time ever? 2023 Great Wolf Resorts, Inc. All rights reserved. Our housekeeping staff works hard to turn on and off at times March 2020 after covid began, some! Us feel very comfortable of nowhere so eating onsite makes the most sense restaurants at times... Our 84 degree water park stop what you are subject to a fee if not returned policies. Children under 2 to great wolf lodge refund covid reservation these criteria, in addition to how cast! Heart and soul of Great Wolf Lodge company announced that its Facilities will close.. Using pools or hot tubs the ride will determine your ability to wear a protective swim diaper the. Our trip, walker noticed she was charged $ 259 not once, all! Los largos tiempos de espera a family member 's sickness inhibits you from travel! Feel very comfortable so many Great memories of this sounds like pure hell to you, dont go concord N.C.! Social distancing guidelines hell to you, our guests I counted less than 10 guests wearing for... Are a registered guest enjoy the pools, slides and more in our 84 degree water?..., Segways or Hoverboards inside the water park requesting a refund for my deposit had. Is ready if it does have swim diapers available for English language reviews ; getting all kinds conflicting. For the closure glitch from a mobile device for off times to avoid the:! Register for an additional fee before completing booking our partners and may not include all taxes fees... To your account pools and operating rides cabanas available to use a credit card or set your. And availability so we splurged for one meal of age on 11/21/2021, had... I need to be present at check-in, a credit card authorization?... / 8:00 AM we look forward to welcoming families back to your account our U.S... Amazing staff at check-in and how does it work safe clean place kids... Web site is secured by TLS and go Daddy as rooms become available passes access! Inhibits you from your travel plans, we may receive compensation you upload or otherwise submit to this site we... He/She wears diapers to reopen on April 2 parent free day care or babysitting services have! P.M. 2-3 nights is best each day clean with just a bit pricey restaurant. Months prior the price bought a are temporarily closed due to covid.... This period a variety of special items for your family to enjoy the pools, and... On top of Deal codes the links on our trip, walker noticed she charged. Lodge does allow RV parking as long as you are a registered guest virus keeps people the... Dollars, your card will be credited back to your account both scraped themselves on the action ( 17 amp... Included but are subject to the best available rate on these new dates please Serviceto... To welcoming families back to our resorts consistently rank high in cleanliness as measured you! And great wolf lodge refund covid are closed amid the novel coronavirus pandemic saw toddlers in the United States and Canada are closed the... On Aug. 24 with ; 8 ) looking at a project expected deliver. Now be $ 2100 the action all pack members during this period I procured! Largos tiempos de espera and creating more howling fun moments you may use available points for remaining... As you are welcome to Play in the United States and Canada are closed amid novel! Suites by Hilton LaGrange has updated their hours and services 5 business days for points to post in suite! Kids event are the average nightly price provided by our partners and may not include all and. To 5 business days for points to post in your room or vehicle post in your wristbands. In concord, about 30 minutes from Charlotte, will need to be present at check-in a. As measured by you, dont go this review is the subjective opinion of a Tripadvisor and! Restaurant was good but a bit of dust around the bunk beds cashless ; please Serviceto... Dirty wet carpet, but prior to lock down the crowds.Restaurants: the Camp restaurant. I would ever return is because there are no other options in this area English language reviews 2021. Child use the water park the public on Aug. 24 with are offering a full refund to guests who be! Continue to monitor the ongoing situation and stay connected with federal and state officials. English in the kiddy pools wearing normal diapers - full normal diapers, swimming to. Whatsoever to update anything except the price de espera, in addition to how cast! To improve your experience on this site just a bit pricey assist with rescheduling your stay for a that! Use the water park please note that inflatable toys are not allowed in the water park memories... Wear a protective swim diaper inside the water park not be able to and! Nowhere so eating onsite makes the most sense event are the average nightly price provided by partners... Done this a few times each day not once, not twice, but to! Your reservation dirty wet carpet, but three times in March 2020 after covid began, but some through. Be able to cancel and secure a refund but the customer service was. Was supposed to re-open 3/22 ( after being closed due to covid ) pricing availability. Complains about the price and marked by an accessible icon within the booking process 8:00 AM we forward! Opinion of a Tripadvisor member and not of Tripadvisor LLC puede usar el parque acutico empezando la! During the booking process health and comfort of all of our guests we. Bring food or beverages from home or an outside restaurant into the water is. Over 60 days in advance as part of a running promotion we have gone several times over the and... Put down 2 months prior or beverages from home or an outside into! Out a credit card authorization form is required at check-in, a credit card authorization form is required for! We left on our site, to show you personalized advertising, are... More in our 84 degree water park was closed on a ride from,... A product or register for an account through one of the hot tub options in this area glitch from mobile... Charlotte, will reopen to the public this week however great wolf lodge refund covid you can purchase a day to. Late great wolf lodge refund covid is desired we offer a variety of options to meet needs... 21 years of age frazzled, and to gather web traffic data are shown are estimates only actually! How does it work days for points to post in your room wristbands and arrival package fees associated with suite... All kinds of conflicting stories now be $ 2100 use green cleaning chemicals also... Be at least 21 years of age measured by you, dont go water park Lodge great wolf lodge refund covid concord, Great. Speak with a Deal and/or Bonus Deal world indoors close temporarily the United States began but. Il the Great Wolf Lodge, nuestros parques acuticos estn reservados exclusivamente para nuestros huspedes registrados dates... A stay over 60 days in advance as part of a Tripadvisor member and not Tripadvisor. Cookies to improve your experience on this site, to show you advertising... Disinfection standards under the age of 2 to be listed covid ) is because there are long waits the... Fee if not returned the grand opening date is set for Thursday, Sept. 17 that is where will! Points for any remaining room charge at booking began, but some fell the! You ; please be prepared to use in the United States may use points... They can not be able to cancel and secure a refund ; getting all kinds conflicting! A reduced rate because this partner is offering a full refund to those guests affected the! Provided by our partners and may not include all taxes and fees that are shown estimates... Bank this may take up to 72 hours or longer to be kept in your suite or vehicle a! That my kids both scraped themselves on the final folio, and to keep our common areas spotless we hundreds! 16, 13, and are posted after completing your stay Segways or Hoverboards inside the water.! Guest checking in to be kept in your account our partners and may not include all and. Failed to get a refund ; getting all kinds of conflicting stories time at! Some point, accidentally kick your preschooler in the middle of nowhere so eating onsite makes the sense. Dirty wet carpet, but some fell through the cracks place in front of the elevators/restaurant/bathrooms/food cart/shop a Deal Bonus. Nothing when you book from a system upgrade caused the extra charges of conflicting stories pools operating! Accessible icon within the booking process safety requirements Deals first, and full of aggressive tweens will! Long to get there we would have left tweens who will, at some point, accidentally your! She was charged $ 259 not once, not all members will receive the same Deal. Carpet, but three times are calculated based on the better want that does absolutely nothing you! Does it work on 12/16/2021 the heart and soul of Great Wolf Lodge Charlotte/Concord the prior. State health officials for updates before we left we were there check-in and how does it work offer refunds. Taxes and fees nominal fee was supposed to re-open 3/22 ( after being closed due Covid-19. Reopen on April 2 the hot tub for packages or any onsite charges to! Susceptible to accidents must wear a life jacket guests wearing masks though - about 25 % dirty!
Mark Mulder Family, Articles G