Neat experience to try the first time though.More, When we went in the first morning, I was shot with happiness by the dcor and music. We didn't even finish our meal because 4 of us became seriously ill. With only one bathroom. The only thing he could order was a strawberry shake. Cathedral of the Nativity of the Blessed Virgin Mary. This was close to the hard rock casino so it was awesome seeing all the outfits celebrities wore, pics, and signed albums.More. There is no flower walls with lights like the rest of the locations. World-renowned celebrities such as Kendall and Kylie Jenner, Drake, Jennifer Lopez, Kim Kardashian, Kourtney Kardashian, Pitbull, Flo Rida, Nick Cannon, Scott Disick and Sofia Richie, Jonathan Cheban aka Foodgod, Britney Spears, Bella Thorn, and Mel B are all fans of Sugar Factory American Brasserie. Long wait before host arrived to table, but things got better. It was once a really nice place, but now it has tanked in terms of environment and quality. It was average and overpriced. Service was extremely slow. Out of almost all candy. Walk-ins are welcome. The hamburgers are yum too. It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. The casino allows smoking so not super fun to walk through but overall great experience. It was my son 16th birthday and we had a blast our waitress was amazing and our food omg . I live in New Orleans so I am accustomed to having access to a variety of dining options. They make a great iced coffee. Never had one better! When arranging group dining for 50 or more, Sugar Factory American Brasserie offers a whimsical, one-of-a-kind experience in the heart of the Las Vegas strip. There are some things I would work on one is a hostess to stay in the front of the store to greet people. It never came, nor did my eggs! They were out of almost anything I wanted to order food and drink wise , but it turned out great once I got past that, Its a great place to celebrate birthdays, first dates, for tweens, teens, and young adults. Only a few tables were seated. Drink was VERY overpriced. We'll be back for that. Well definitely dine here again when in the area and highly recommend you checking it out. The meat had no seasoning taste and some sliders only had a drop of sauce. Brighten your day and satisfy your sweet cravings with a sugar factory collectible container filled with your favorite candy. It was fun watching some of the drinks that were served at other tables too. While the food was cute it was very expensive and was not good at all. Great service! So much for a fun birthday celebration. There is only 1 toilet for women. We ended up paying almost $500 and spent the evening in the drugstore. If I were going to have a birthday in biloxi I would have it here. He also found a hair in the cheese. I recommend skipping the overpriced food, and just going for drinks. Again, we were the only customers in the restaurant! SLOOOOOW AND Wont serve DRINKS after 10 because of COVID?! I asked about a Valentine milkshake and was told it couldnt be made until 11am. The chicken tasted like straight pepper. Hard Rock Hotel & Casino Biloxi 777 Beach Blvd Biloxi, Mississippi 39530 United States. My son asked for salt and pepper! It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. Sugar factory should have an assortment of different size themed bags to put things in. Her $20 dollar sandwich was SOO dry She had to ask for more condiments to get it down. My son asked for salt and pepper! Gambling problem? We had to leave. You definitely need to try this place - if just for the ambiance!More, This is the version of our website addressed to speakers of English in the United States. They didnt have any syrups to make any of theyre specialty coffees. The drinks r great but food is not. $15.00. There were no apologies, nothing taken off our bill for my breakfast, No complaints with the food. It never came, nor did my eggs! You'll be waiting forever to get your order. (228) 207-3243, Cool bar and restaurant in the Hard Rock right off the casino floor. Online Menu of Sugar Factory Restaurant, Biloxi, Mississippi, 39530 - Zmenu Sugar Factory Back To Biloxi, MS 0.32 mi Burgers, Desserts, Candy Stores $$ (228) 207-3243 777 Beach Blvd, Biloxi, MS 39530 Hours Mon 7:00am-11:00pm Tue 7:00am-11:00pm Wed 7:00am-11:00pm Thu 7:00am-11:00pm Fri 7:00am-2:00am Sat 7:00am-2:00am Sun 7:00am-11:00pm The chicken tasted like straight pepper. Most guests say that the hostess is attentive at Sugar Factory Biloxi. Constant, over the top birthday singing by the entire wait staff, the candy wall cant even be seen from the dinner table. I actuallyreally disliked the chinese chicken salad. Was told it was a 2hr wait. I could literally reach out and touch the people at the next table. . Looking for a romantic getaway or just looking for a place to have a Rock Star Experience? Again, we were the only customers in the restaurant! Are you sure you want to delete this question? The service was terrible, waitress would disappear, it took an hour to get our food. The concept is nice, but when you dont have a cook who can properly cook eggs, its worthless! no spacing between customers. My sons were okay, but mine were over hard, not a drop of yoke! It looks like an old fashioned ice cream parlor. Daily 11:00 pm4:15 am Dine-in Takeout No delivery Hours . If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. But yet it took a very long time for our food to come out. The third order was wrong after the manager retook theMore, We went as a 9 person family. We also will be serving brunch on . One night, I stopped at the bar for an alcoholic root beer float. They do not allow conservatives or black people to eat here. 1 1. Customers are free to download these images, but not use these digital files (watermarked by the Sirved logo) for any commercial purpose, without prior written permission of Sirved. Again, we were the only customers in the restaurant! Thecandy store is cool too but extremely small and not a lot to see there. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. F1117VUmichelleh. Big disappointment. So glad we did! A unique musical amenity package offered exclusively through Hard Rock. Suggest an Edit. Daily 11:00 am5:00 pm Tried the breakfast menu for the first time.. Bad idea. Proteins : Roasted chicken breast, italian sausage, applewood smoked bacon, pepperoni, anchovies, gulf shrimp, ground beef. 777 Beach Blvd, Biloxi, MS 39530-4300 + Add phone number Website Menu. Theywere assembled sloppily, overcooked, and not warm. They advertise Gelato so we went into the candy counter area to get some. The atmosphere was so much fun we came back the next night for a banana split. Ranked #140 of 218 Restaurants in Biloxi. We ordered the club sandwich, calamari, Caesar salad, the big cheesy burger, chinese chicken salad, oreo stuffed cookie sandwich, cookie jar sundae, grape crush drink, strawberry lemonade goblet (virgin). Not very strong either. You can reach us at biloxiparties@sugarfactory.com or call (228) 207-3243. Only sat at bar for late night drinks. Located just off the gaming floor at Hard Rock Hotel & Casino Biloxi, Sugar Factorys 5,500-square-foot confectionary will feature the signature floor-to-ceiling candy wall with more than 500 types of candy including a selection of novelty and bulk candy like the world-famous Couture Pops. She ordered the big smoking watermelon patch drink and the colorful sliders that comes with their signature rubber duck. The food was good, my giant margarita was phenomenal, however, my daughters milkshake took almost an hour. We had an awesome waiter - can't remember his name, I'msorry to say. Many people point out that waiters serve perfectly cooked shrimp pasta, chicken tenders and chicken salads here. Click on the image below: Hard Rock Hotel & Casino Drew and Donny were awesome. Then when ordering our entres, they were out of the turkey burger and the grilled chicken sandwich. Are the prices at this restaurant mid-range / moderate? Delicious. Once the promenade around the Mardi Gras Museum is over, visit Sugar Factory Biloxi. Food was good. We came from out of town celebrating my sons 14th birthday and was told there was no ice cream or desserts. The food is just very mediocre for the price. really disliked the chinese chicken salad. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Twenty minutes later, the server shows up with my eggs, which I refused because now I have cold grits, and cold sausage! Sugar Factory American Brasserie - Biloxi is rated 3.6 stars by 1331 OpenTable diners. We had the chicken and waffles, a burger, and the club sandwich. And the place barely had anyone in there eating. They dont check on you very often, although this time (morning and not as busy) was better than last time. Our experience here was mediocre. Then would not let us have just vanilla ice cream with the birthday bowel that was offered so they didnt get to do the special birthday song for her. Copyright Sitting atop the flagship Sugar Factory American Brasserie restaurant is The Chocolate Lounge where chocolate lovers fantasies are turned into reality in a space embellished with gold and caramel tones and floor-to-ceiling windows. The service friendly and prices were good. We left! nothing!!! We had the chicken and waffles, a burger, and the club sandwich. Note: your question will be posted publicly on the Questions & Answers page. She then disappeared! He enjoyed it first experience. The meat had no seasoning taste and some sliders only had a drop of sauce. Shakes were wonderfulexpensive but wonderful. The Groupon made it much more affordable too. It's bright and lively and loads of fun. We'll be back for that. The experience was great. Hotels with Complimentary Breakfast in Biloxi, Hotels near Hard Rock Hotel & Casino Biloxi, Hotels near Casino at Harrah's Gulf Coast, Hotels near New Palace Casino Point Cadet, Hotels near (MOB) Mobile Municipal Airport, Hotels near (GPT) Biloxi Regional Airport, Restaurants for Special Occasions in Biloxi. The Sugar Factory is rated accordingly in the following categories by Tripadvisor travelers: Are the prices at this restaurant mid-range / moderate? WillreturnMore, We checked the website the night before for reservations, and were told there was nothing available at 8:00! Was supposed to have coconut shavings but they were out. Hotels near Hard Rock Hotel & Casino Biloxi, Hotels near Casino at Harrah's Gulf Coast, Hotels near (MOB) Mobile Municipal Airport, Hotels near (GPT) Biloxi Regional Airport, Restaurants for Special Occasions in Biloxi. Hotels near Hard Rock Hotel & Casino Biloxi, Hotels near Casino at Harrah's Gulf Coast, Hotels near New Palace Casino Point Cadet, Hotels near (MOB) Mobile Municipal Airport, Hotels near (GPT) Biloxi Regional Airport, Restaurants for Special Occasions in Biloxi. Please make these large-party reservations by contacting us directly. At this time we highly . Been wanting to try for years so am very happy we got to stop here. Booked 50 times today. Overall, over priced just ok food and lousy service. It was fun watching some of the drinks that were served at other tables too. A waste of $26. Menu Photos Order and Reservations Reservations: opentable.com Contact Sugar Factory Biloxi Address: Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530 Phone: (228) 207-3243 Website: https://sugarfactory.com/location/biloxi-ms/ Hours Related Web Results Biloxi, MS - - Sugar Factory The server came back to see if everything was okay. Legendary desserts will top the menu with the famous King Kong Sundae, serving up to 12 people with 24 scoops of ice cream topped with sprinkles, gummy bears, caramel sauce, fudge sauce and giant pops. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. There is only 1 toilet for women. One night, I stopped at the bar for an alcoholic root beer float. The drinks were the BOMB! Their menu is huge with so many varieties of ice cream treats and drinks. Biloxi Restaurants ; The Sugar Factory; Search "Not what I expected!" Review of The Sugar Factory. the slaw had no flavor, way too many poppy seeds, just gross. Great family atmosphere we wouldMore. Why would they bring it so late and so far apart?! Sandwich and fries were really good and milkshake was incredible. The newest eatery will also feature a private dining area for special events and large parties, seating up to 24 guests. Made the list of places not to go. Everything was very good. Call: 952-208-1925. Not very strong either. Then waited another hour to get the check. We were there for three hours because it was so slow. The wait times were very long once we were seated. Signature treats include famous Couture Pops, smoking Goblet Drinks, candy infused cocktails, and the one-and-only King Kong Sundae. I had the fish and chips and my fish was completely overpriced black almost tasted burnt and the onion rings were soggy and greasy as well as the limp unbeatable coleslaw that was leaking water off and all over my plate. Experiences trending in Mississippi. I wish I could remember his name. Lunch I am never going back to this placeMore, My friends and I called 2 weeks ahead of time to reserve a table for my sisters 30th birthday for a party of 12. Drinks were yummy!! They have some amazing drinks at that bar! A shower of prosecco, orange slices, and refreshing orange juice. A family of 5,my son and I ordered the traditional breakfast, we both asked for over easy eggs. This time I made 10am reservations as opposed to the 11pm last time. Server was friendly, but also slow. I guess I've learned theyMore. Macau Kitchen - chinese (0.02 mi) Sal & Mookie's - italian (0.13 mi) McElroy's Harbor House - american (0.15 mi) Mary Mahoney's Old French House - american (0.17 mi) Fuji Sushi House - japanese, vietnamese (0.2 mi) The Hype is just that, hype. All customers under the age of 21 MUST be accompanied by a person 30 years of age or older, Black Angus Filet & Lobster Surf and Turf*. Sugar Factory Biloxi will be located at the Hard Rock Hotel & Casino Biloxi at 777 Beach Boulevard, Biloxi, MS 39530. Well definitely dine here again when in the area and highly recommend you checking it out. candy store is cool too but extremely small and not a lot to see there. Been wanting to try for years so am very happy we got to stop here. We are open 7 days a week!! You definitely need to try this place - if just for the ambiance! We had an awesome waiter - can't remember his name, I'msorry to say. The drinks were the BOMB! Here we go, on 7/26/20 at 2:30 pm myself and 11 other family members drove from New Orleans (hour and a half drive in thunderstormsMore, Disappointment is an understatement!! The atmosphere was comfortable, unique and welcoming. We use cookies to ensure that we give you the best experience on our website. Dinner The bartender/server was great too. It was crowded. Sugar Factory American Brasserie - Biloxi. It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. Wasn't impressed with the food nor the experience . Build Your Own Pizza. The cookies in the desserts were too hard, impossible to get through with a spoon, even when covered in ice cream. Neat experience to try the first time though. The Sirved app is available for free on iOS and Andriod. I would never go there again. but a lot of the candies got frozen from the dry ice and were not easy to eat. There is only 1 toilet for women. Im not mad that we went but I wont go back. Sirved does not guarantee prices or the availability of menu items. Otherwise, the food was definitely not what we expected especially with pricing. I think hes been there a while because Im sure he was our server for my birthday a couple years ago. 877-877-6256 ( Reservations) 228-374-7625 ( Front Desk) But I also know those milkshakes are an art and Im assuming they are time consuming but not 45 minutes. Three of my cousins and I went there for her birthday. Visit started rough when we arrived. I first experienced Sugar Factory in 2019, so I was surprised to see how some of the leather furniture interior had gone down (patchwork). We went over to the candy wall and were disappointed. No complaints with the food. Great host and great waiter. Overlooking the casino, the elevated white marble bar seats 12 guests and provides full menu service complete with Sugar Factorys signature 64 oz. There was a mix up with our club and it was fixed but not without a bit of a wait. My sons were okay, but mine were over hard, not a drop of yoke! We purchased various candy $25 and it was placed in a non sugar factory plastic bag you could get at a grocery store. No lights were on in the room, no one at the candy counter, and no Gelato. Chicken for the chicken and waffles. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! the slaw had no flavor, way too many poppy seeds, just gross. Food sucks, We stopped for lunch and there were only two other tables of customers. Saturday, July 26th started out as any normal day but little did I know that by 3:00 p.m. my day would take a horrible turn for the worse. The service was slow at first. He was tall and wore glasses. I could literally reach out and touch the people at the next table. Food was not very good. Needs a makeover. We were seated right away. The server was amazing. It was decentbut a lot of the candies got frozen from the dry ice and were not easy to eat. I live in New Orleans so I am accustomed to having access to a variety of dining options. Gluten-Free Menu is available upon request. Legendary desserts will top the menu with the famous King Kong Sundae, serving up to 12 people with 24 scoops of ice cream topped with sprinkles, gummy bears, caramel sauce, fudge sauce and giant pops. Save. Located just off the gaming floor at Hard Rock Hotel & Casino Biloxi, Sugar Factorys 5,500-square-foot confectionary will feature the signature floor-to-ceiling candy wall with more than 500 types of candy including a selection of novelty and bulk candy like the world-famous Couture Pops. This time food was awesome. The food exceeded our expectations, so kudos to the chef. Gorgeous eatery.. great atmosphere.. wonderful staff; they were very attentive and polite David was our waiter and he gave great recommendations for entree selections. Well definitely dine here again when in the area and highly recommend you checking it out.More. She took them away to bring new eggs. Server was friendly, but also slow. Take a moment to look over our Party Menu. We had to leave. Sugar Factory Biloxi menu has been digitised by Sirved. The Sugar Factory. This was close to the hard rock casino so it was awesome seeing all the outfits celebrities wore, pics, and signed albums.More. Their menu is huge with so many varieties of ice cream treats and drinks. The restaurant was out of some of the items but thats to be expected these days with supply chain issues. The Sugar Factory . Of course the kids loved the dessert which were over the top and all out fabulous! I then called the restaurant and was able to get a reservation for 5! American. Delicious. We had a veggie omelette, hash browns, grits and pancakes. Find next available. They ask you to leave. nothing!!! Google users awarded this place 4.1. The special aspects of the menu we specifically went for were all sold out. This was close to the hard rock casino so it was awesome seeing all the outfits celebrities wore, pics, and signed albums. Wait seemed a little long. Our server Ashley was very attentive. We ended up paying almost $500 and spent the evening in the drugstore.More, Stopped in and had a club sandwich and Sugar Daddy Milkshake. Shame on them. Sugar Factory's menu features signature over-the-top items such as monster burgers, specialty pizzas, savory crepes and salads. There were no apologies, nothing taken off our bill for my breakfast, And notMore, My friends and I visited here. Even my kids were disappointed. RestaurantJump Menu. server, Kristina, did an excellent job of taking care of us. the slaw had no flavor, way too many poppy seeds, just gross. (228) 207-3243 Website Its a very cute concept, but needs some attention to detail as far as the dining experience. Their menu is huge with so many varieties of ice cream treats and drinks. Yes, The Sugar Factory offers takeout services. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! Definitely large enough to split! Please play responsibly. Ourserver, Kristina, did an excellent job of taking care of us. Will return. This was an absolutely horrible experience. Sugar Factorys menu features signature over-the-top items such as monster burgers, specialty pizzas, savory crepes and salads. Order good sundaes, strawberry cheesecakes and doughnuts. Save my name, email, and website in this browser for the next time I comment. the slaw had no flavor, way too many poppy seeds, just gross. our Private Event Coordinator: (844) 281-8700, Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine, Vanilla ice cream blended with vanilla sauce served in a chocolate mug with skittles and drizzled with red blue green and yellow ganache topped with whipped cream Pop Rocks cotton candy a candy necklace and rainbow sprinkles, Vanilla ice cream blended with Nutella and banana chunks topped with a chocolate dipped banana whipped cream unicorn lollipop candy necklace served in a chocolate covered mug with rainbow sprinkles, Our classic sliders served on colorful buns with American cheese pickles crispy onions and our signature sauce Accompanied by a complimentary duck to take home, Crispy chicken served with classic ranch sauce, Homemade macaroni and cheese breaded and deep fried served with creamy marinara basil sauce, Street quesadillas, Oaxaca cheese guacamole, and pico de gallo, Tossed in buffalo sauce, topped with green onions, celery sticks served with ranch dressing, Housemade Italian meatballs baked and simmered in marinara sauce topped with shaved Parmesan and toasted breadcrumbs, Melted mozzarella and Parmesan cheese served with warm tortilla chips, Delicately battered shrimp served with marinara sauce, Three angus sliders, pickles and melted American cheese on a toasted brioche roll topped with Sugar Factory's special sauce, Our classic sliders served on colorful buns with American cheese, pickles, crispy onions, and our signature sauce. Not only did we wait FOREVER to get seated AFTER having a reservation, once we were finally seated, we were told that there was a 10 oclock drink cutoff because of COVID. Get quick answers from The Sugar Factory staff and past visitors. Rate your experience! I recommend skipping the overpriced food, and just going for drinks. Jelly Belly 49 Flavor Mix. Never been there before was a fun experience. 777 Beach Boulevard The drink was way overpriced. my son and I ordered the traditional breakfast, we both asked for over easy eggs. Both were so good. The employee told us over the phone that they were unable to seat all of us together at one table butMore. 74 reviews #121 of 152 Restaurants in Biloxi - American Bar. The cookies in the desserts were too hard, impossible to get through with a spoon, even when covered in ice cream. Food was pricey, Drinks were not very tasteful. 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