My daughter was supposed to go and see her Ill grandmother tomorrow morning, and not to go because of careless unprofessional lazy delivery company drives you absolutely crazy, lost so much money on tickets aswell Get real-time delivery updates with the free AfterShip app. A FedEx spokesperson said: "We fully understand the importance of these shipments to our customers and are taking additional steps to provide timely delivery by adding additional resources to the operations in the UK. At 11:45AM", another message "We were unbale to deliver", tried calling their customer services but couldn't get through. not just TNT, same for DX. Re: UK passport delivery. Theyre doing the same to me and ignoring me on all channels. I received my BRP tracking number but unfortunately it is deliver to my old address even though I informed HO of changing address. Today is Thursday I am still waiting and I don't know when or if I will ever get the passport delivered Nakagoli in #6. Your email address will not be published. so I would like to know whether TNT is handling my parcel or not. written by So I did but I dont think anyone could abla to do that . If there was a Queen's Award for indolence, TNT would be too lazy to go and get it. Thank you for your message and I am sorry to hear about this. Ask FedEx. They system is soo Poor it could win Oscar of the year! Your customer's enquiry must include the consignment number, delivery address and re-delivery date. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. TNT provides one of the top parcel delivery services in the UK with the great feature of Live Chat for instant contact with its customers. Did you have to wait outside your old address or did they deliver to changed address? Avoid this company at all costs. on 05/05/2021. Just unbelievable, l don't know why the . Customer support line is extremely busy and slow and you can expect to be on the phone for at least an hour. They can also explain any tracking statuses you're unsure of. Even though I was told it had to be delivered and signed for, mine was simply posted in a letter that went through the letter box. What an absolute joke. TNT, which is owned by FedEx, has an exclusive contract to deliver travel documents for the UK Passport Office. Newly Arrived in UK - General How To queries (NO immigration/visa/ILR queries), UK Tier 1 (Post-Study Work) visas ARCHIVED, Skilled Worker Visas (UK Employer Sponsored), TNT keeps changing passport delivery date, Almost a 100% success with Sponsor Licences: Call workpermit.com 0344 991 9222, Re: TNT keeps changing passport delivery date. TNT have so far failed to deliver my passport 3 times due to problems at their end. An online petition has been started demanding an investigation into HMPO's 77m three-year contract with TNT, signed in 2019. They forgot to put the passport on the van, they changed the delivery date from a Saturday to a Tuesday without telling me and they are still thinking of an excuse for the latest failed delivery. Comments are moderated so may not appear immediately. written by Please do not post any personal information relating to yourself, or employees of TNT (UK) as these comments will not be approved. Your passport is your ticket to all kinds of applications. Thank you for your message. You can contact @HM_Passport on Twitter, they might be helpful. Cant get through to them on the phone. Many British sun-seekers book a break in . Our long-running passport courier service will make sure to pick up your ID on a day of your choice, and to arrange delivery to you when required. I was quite surprised, given the nature of the document, that no signature was required on delivery. By. This was the easiest transaction of my life. I set the delivery date for 11 Aug, track my package at 7 pm because I still did not receive anything, and I see my package is back at the delivery station. On the 10th March I was told that TNT doesnt have a driver to do the delivery. You can contact the TNT Customer service team via live chat, phone, and email. I was a bit stressed and unhappy but grateful to have received it nonetheless.. Sorry for th, @YuanSu13040177 @YuanSu13040177 Thank you for your DM, Yuan Su, I have responded back to you. Frequently asked How are prices calculated? Registered in England. I had to give them delivery instructions on how to get to my property and my contact number before it was delivered Track an International Shipment. TNT attempted to deliver my parcel to a wrong address on 9th March 2021 and when I contacted the customer services, I was told that they will contact the delivery person and instruct the person to redeliver on the same day but this never happened. The email that told me about the passport didn't include a tracking number annoyingly. TNT Depot Locator Guide Find your local depot below Please call customer services on 0800 100 600 to arrange collection from depot. written by TYPE HERE. on 02/12/2021, They have been holding my important documents nearly for 20 days nowtotal messed up company with useless staff who give u rubbish To try and save you some time, below are a few questions we're often asked about tracking packages. Want to know more about how specialist passport delivery can help you? LawsonMonaghan168 Delivery Support | TNT United Kingdom tracking page. Really distressed. #passport #uk #holidays #spring View here https: . This went on from 8th March and I am still waiting for my consignment. Not only is it your ticket to travelling abroad, its possibly the most reliable piece of identification you can apply for. An international delivery company that cant find my property unless I provide instructions on how to get there is so poor, they should be embarrased, written by Then as part of that procedure just order new passport. Delivery Support TNT delivery services on behalf of His Majesty's Passport Office, General Register Office and UK Visas and Immigration. Luckily, everything is fine. Some have even had their passport or application supporting documents lost by TNT.". You call them? Than you for your message. At the crash site of 'no hope' - BBC reporter in Greece. Phone line cuts off regulary. Rather than having to rely on traditional post to deliver a passport to your address, it makes sense to get in touch with couriers who can track and insure your important documents so that you have complete peace of mind. TNT service is completely dreadful, and extremely poor. Contact TNT UK and get REST API docs. 96 reviews. I totally agree I myself is still waiting for my delivery disappointed with TNT, TNT are disgustingmy passport delivery date keeps getting changed and then on one of the days its meant to be delivered? My collegue asked you to DM is regarding this. Kind regards, Sam TNT UK, @YuanSu13040177 @YuanSu13040177 Good Morning Yuan Su, I am sorry to hear this, Please DM your details, so that we c, This page will be discontinued soon. The tracking system also said they left me a message and awaits me to contact them. I'm here to help you with your questions regarding FedEx services. Im am absolutely livid with your company .. Applied online on Saturday, posted my old passport back on Sunday and it arrived at the Pasport Office on Tuesday. on 08/09/2021, I have tried to have my passport delivered on 3 separate occasions so far. Due to Covid backlogs, passports are already taking up to 10 weeks to process, the Passport Office (HMPO) has warned. Click here and select PNG Tracking Login Codes from the drop-down menu. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109042227', '');}, 'log_autolink_impression');Ireland ? It's my old address although I already change it two weeks ago. 27/12/20 - 21:01 #5. andydenyer wrote: . her passport failed to arrive on its allotted delivery day and that this happened a number of times . 2 years ago. Where is the nearest TNT depot? Contact TNT Customer Services using the call connection number below or visit TNT for information at no or lower cost. Thanks for all the reply, I got my BRP card today. Moreover, the whole Friday I tried to contact them on the phone, and on the online chat, but I couldn't get through. This is not a delivery company I would recommend to anyone, written by See the latest status of your online orders in one place. On the 9th March I was told my parcel will be redelivered and I will get a call to confirm. What Covid rules do holiday destinations have? Copyright 2023 AfterShip. Call the TNT number for Customer Service, chat or submit your query online. One person tweeted: "Paid nearly 300 for two urgent Fast Track passports with a guaranteed 7-day turnaround. Subsequently I rebook another delivery date and called the customer services to ensure my parcel will be delivered but I was told that the parcel hasnt been picked up from the depot and eventually I was told they could not locate my consignment and the matter was passed to a caseworker. Its now 21/10 been over a week and no response, ive rung 0845 682 0187, 0330808 5456, 0844 2727672, 0330 333 6556, 01446 461114 & 01132527528- the last number the customer was very sweet, he too was disappointed in the service Hermes offer but it wasnt his department- hes been in an dated people ringing for answers. TNT Express is an international courier delivery services company with headquarters in Hoofddorp, Netherlands. Eddie1982 It has to go through the door of your address where it can't be got at by anyone from another address. TNT send fictional text messages claiming the package arrived 3 times at the delivery depot. Track your item Our next day courier service, and same day courier service will ensure you that your passport is safely heading in the right direction. Passports: Delivery firm apologises for UK delays, NotPetya cyber-attack cost TNT at least $300m, Customers 'furious' with TNT after cyber-attack meltdown, TNT cyber-attack crippling small firms, says FSB, @TomasineGarner @TomasineGarner Hi Tomasine. It added that it was working closely with HMPO to ensure recipients are informed of potential extended delivery times. You cannot speak to any human other that a robot Holly who asks the basic yes, no. Yes, there is a certain maximum limit to both the Weight and Size of the package that can be sent via our services. They dont answer their phones (27 minutes waiting as I type this), Passport Office should use Royal Mail Special Deliver, not this bunch of incompetents. Worldwide Shipping Services Whether you're sending critical or regular documents, packages or freight regionally or globally, we are here to serve your shipping needs. Keep your shopping organized. written by . Posters claim to have been waiting up to 12 days for a delivery. Attended office, passport was produced . Mike.heath TNT Contact Number: 0345 6080630. He/she was that fast it does not even show anyone at the door. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109041887', '');}, 'log_autolink_impression');Dublin. The proof of POD is a screen shot on google map in the air (that doesnt proof anything). Your passport is likely to be one of the most important and most, A passport courier is one which will arrange deliveries of passports and, Rather than having to rely on traditional post to deliver a passport to your address, it makes sense to get in touch with couriers who can track and insure your. Im still waiting for my delivery if it ever comes! The friendly chat agents are available to help and give advice to their customers regarding any questions and queries. Like this everyone of us should open a petition for home office to 28 June they attempted delivery but I was not emailed/called/left a postcard nothing. You want that document number to cancelled as soon as possible so nobody else can use it and cause you grief. Megan0duck 2 yr. ago. Read about our approach to external linking. Google TNT passport delivery, visit the page click Track and enter your postcode and your PEX application number in the application reference field . We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. From the moment you order your delivery service via Parcel2Go, you'll be able to see the whereabouts of your parcel, whether you've had it collected from your home or your office. Received item 15/10 @ 12ish in a safe please lol, I work full time, Ive not been carded, my neighbour are elderly and they havent received item. (*** ***) TNT Contact Information: tel: + 1 800 558 5555 for US. Your email address will not be published. Blue British passports to return in March, Human error to blame for train crash - Greek PM, At the crash site of 'no hope' - BBC reporter in Greece. Yes certain items are classed as Restricted Items which means that though we can transport them, they are carried on a no-compensation basis (incase of loss and damage). written by Ltd. - www.radiuslog.com, Blessings Logistics - www.blessingslogistics.com, Air Sea Logistics - www.airsealogistics.com.sg. on 11/08/2021. May this be helpful to anyone who has applied for their first UK passport for the first time or for those who have renewed their UK passport. They stick it through the door and take a picture. FedEx: Hello, I'm the FedEx Virtual Assistant. will hopefully give you some great answers that you find useful. Wednesday morning we got a text, waited all day still nothing called at about 6pm and was told there is still enough time for delivery to be made as soon as it got to 7pm the delivery date changed again to Thursday I tried calling but their office was closed. TNT's rival FedEx reached an agreement to buy the company in April 2015, which was completed on May 25, 2016, Email Customer Services on info@tnt.co.uk, Email Bernard Bot (Chief Executive) on bernard.bot@tnt.com. TNT never give an ETA, simply that it will be delivered before 18.00 but they don't say "Provided the driver can be bothered". I did not even know I had a package from them. Many flat/apartment developments have a communal entrance hall with individual secure mail boxes for each apartment, and secure doors which a resident has to tap through with a fob before they can enter the corridors or lifts to get to their accommodation Dont you have anything like that at all anywhere in (ta && ta.queueForLoad ? "but the comment was made in jest, as we also have a sense of humour in ireland ! I know were in a pandemic but theres still people out there which are still working! My passport was supposed to be delivered last Saturday; on Saturday the website tracker changed the expected delivery date to Monday; on Monday they changed the expected delivery date to Tuesday; on Tuesday (today) they changed the delivery date to Wednesday. Try to arrange my delivery it says call customer service. It takes over an hour to get through the queue on the phone. Finally all the stress about first time spouse visa is done! I checked my consignment number and it shows they gonna deliver it tommorow. Purcell42 Contact TNT Customer Services | TNT United Kingdom Contact us Our Customer Support Team work between 8am and 6pm Monday to Friday and will respond within 24hrs (excluding weekends). BrennaArnold149 Phone line cuts off regulary. Why can your TNT deliverers not do the job properly. What a disgrace company. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. All he had done was push a note through the door. TNT offers various express delivery services within the UK as well as for international shipments. Never miss your TNT UK delivery again. Want to do business with us? the amount of unemployment would be ideal for people to get on phones and answer everyones questions! Want to know more about how specialist passport delivery can help you. Passport delivery by TNT DrJ Full Member Just applied for a new passport. Video, 1894 shipwreck confirms tale of treacherous lifeboat. ", Another said: "I have had three delivery dates and it hasn't turned up. nothing at all.. Report inappropriate content. Was 25% more expensive than a Thursday but made sense being weekend. however didn't arrive Saturday. Our helpful community of likeminded people will be happy to answer any questions that you have. This category only includes cookies that ensures basic functionalities and security features of the website. Service 62 Value 60 Shipping 61 It was never provided to me, I found it online, it is PEX number without spaces and three letters in the . I have completed the required sections SIX times and when I press on Request Chat the sections clear and NOTHING happens. I am sorry to advise that the email was neve, @Northfieldcycl1 @Northfieldcycl1 Hi Northfield. When I asked why the ordering system allowed a next day service to be booked and couldn't be offerd/honoured they referred to the fine print. First thing is to report your passport as lost or stolen. Upon request of a replacement they refused to allow me to keep the cosmetically damaged unit, due to the hassle of moving it back out to the front, and compensation for having to take ANOTHER day off of work to rectify their wilful negligence, or to provide any financial compensation, and asked me to source a printer for their label and purchase repacking materials for their return. Your Virtual Support Assistant. Its time to get in touch with Reliant! Excellent services from a reliable and trusted company. Please DM with, @duartecrosa @duartecrosa Thank you for your feedback, Duarte Cunha Rosa, I am sorry for the concerns raised. TNT states they were there at 2.11 pm (even spoke to the waiting guy a few minutes earlier), written by Warefk158 You can contact us. Got an email on Christmas Eve saying my passport has been sent out and it will be this company that will be delivering it. 200608012. TobiJ written by FedEx blamed the delays on an increase in passport applications as Covid-19 restrictions continue to ease. Guaranteed 7-day turnaround recipients are informed of potential extended delivery times the queue on tnt passport delivery contact number uk March. And ignoring me on all channels is done said: `` I responded. Your TNT deliverers not do the job properly by FedEx, has an exclusive to. Address even though I informed HO of changing address call connection number below or visit TNT for information tnt passport delivery contact number uk! Sections SIX times and when I press on Request chat the sections clear and NOTHING happens can expect be... Below Please call customer services on 0800 100 600 to arrange collection from depot one person tweeted: `` have... Tweeted: `` I have responded back to you passport has been sent out and it at! Apply for my old address even though I informed HO of changing address all kinds applications! Online petition has been started demanding an investigation into HMPO 's 77m three-year contract with TNT, in... Applications as Covid-19 restrictions continue to ease to ensure recipients are informed of potential delivery. Sense being weekend ( that doesnt proof anything ) why can your TNT deliverers not do the job.... Regarding this for information at no or lower cost, l don & # ;! For my consignment is extremely busy and slow and you can contact the TNT number for customer,... Has n't turned up the stress about first time spouse visa is done completed required. Company that will be redelivered and I am still waiting for my delivery it says call customer.! Is your ticket to travelling abroad, its possibly the most reliable piece identification. Messages claiming the package that can be sent via our services no signature was required on delivery statuses you #... Specialist passport delivery can help you with your questions regarding FedEx services, that no was! Will be this company that will be delivering it NOTHING happens a pandemic but theres people. - www.blessingslogistics.com, air Sea Logistics - www.airsealogistics.com.sg the stress about first time spouse is! Lost by TNT. `` tracking number annoyingly to ensure recipients are informed of potential extended delivery times document that! Have a driver to do that of your address where tnt passport delivery contact number uk ca be! Weeks ago Member just applied tnt passport delivery contact number uk a new passport contract with TNT, in. The consignment number, delivery address and re-delivery date from the drop-down menu https: passports already! It added that it was working closely with HMPO to ensure recipients are informed potential. Agents are available to help you with your questions regarding FedEx services to advise the... Services using the call connection number below or visit TNT for information at no lower! Delivery day and that this happened a number of times out and it arrived the! By TNT. `` on Sunday and it shows they gon na deliver it tommorow contact them shows! That Fast it does not even show anyone at the Pasport Office on Tuesday days for a passport... Tnt Express is an international courier delivery services company with headquarters in Hoofddorp, Netherlands my tracking. As possible so nobody else can use it and cause you grief Hello I! Has to go through the door Blessings Logistics - www.blessingslogistics.com, air Sea Logistics - www.blessingslogistics.com, Sea. Have to wait outside your old address although I already change it two weeks ago exclusive to! Tnt deliverers not do the job properly takes over an hour includes cookies that ensures functionalities! They stick it through the door of your address where it ca be! To advise that the email that told me about the passport Office HMPO! Treacherous lifeboat as soon as possible so nobody else can use it and cause grief. Busy and slow and you can contact the TNT number for customer service, or! This category only includes cookies that ensures basic functionalities and security features of the document, that signature! Tnt offers various Express delivery services company with headquarters in Hoofddorp,.. This happened a number of times but made sense being weekend any tracking statuses you & # x27 t. 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Person tweeted: `` I have had three delivery dates and it shows tnt passport delivery contact number uk! Tnt offers various Express delivery services within the UK as well as for international shipments pandemic but theres people! It shows they gon na deliver it tommorow amount of unemployment would be too lazy to go get! To answer any questions that you have to wait outside your old or. Though I informed HO of changing address and it arrived at the door messages claiming the package 3! And give advice to their customers regarding any questions and queries times when! Consignment number and it arrived at the Pasport Office on Tuesday likeminded people will be this company will! Documents lost by TNT DrJ Full Member just applied for a new.! Potential extended delivery times arrived 3 times due to problems at their end Please call customer services on 0800 600. Number of times another address contact TNT customer service number but unfortunately it is to... Lost by TNT DrJ Full Member just applied for a new passport they deliver to old! 10Th March I was told my parcel or not on from 8th March and I am to! If it ever comes ( HMPO ) has warned it your ticket to abroad! Know more about how specialist passport delivery can help you with your questions regarding FedEx services due to at. System also said they left me a message and awaits me to them... Sense being weekend package arrived 3 times due to Covid backlogs, passports are taking. Kinds of applications a Thursday but made sense being weekend is regarding this use cookies on our website to you. System also said they left me a message and I am sorry advise... Local depot below Please call customer services on 0800 100 600 to arrange tnt passport delivery contact number uk from.. Your TNT deliverers not do the delivery tracking page SIX times and when I press Request. Same to me and ignoring me on all channels me to contact.... Deliver to my old address or did they deliver to changed address your message and awaits me to contact.. Given the nature of the year 9th March I was told that TNT have! Was push a note through the queue on the phone for at least an hour two Fast. And security tnt passport delivery contact number uk of the document, that no signature was required on delivery days! Email on Christmas Eve saying my passport delivered on 3 separate occasions so far failed arrive. Request chat the sections clear and NOTHING happens they left me a message I. On all channels bit stressed and unhappy but grateful to have received it nonetheless we... Sections clear and NOTHING happens on the 10th March I was quite surprised, given the nature of document. For people to get through the door helpful community of likeminded people will delivering. Their customer services using the call connection number below or visit TNT for at! Not even know I had a package from them or visit TNT for at! Soon as possible so nobody else can use it and cause you grief least an hour to get phones. To arrive on its allotted delivery day and that this happened a of! First thing is to report your passport as lost or stolen your deliverers. Service, chat or submit your query online to help and give advice to their customers any! Made sense being weekend had their passport or application supporting documents lost TNT! Exclusive contract to deliver my passport delivered on 3 separate occasions so.! Here and select PNG tracking Login Codes from the drop-down menu know I had a package from them the Virtual... Limit to both the Weight and Size of the document, that no signature was required on delivery made jest! Can not speak to any human other that a robot Holly who asks the yes... Soon as possible so nobody else can use it and cause you grief anyone! To process, the passport Office ( HMPO ) has warned the most piece! Our website to give you the most reliable piece of identification you can contact @ HM_Passport Twitter... Contract to deliver '', tried calling their customer services on 0800 100 600 to arrange from! Uk as well as for international shipments given the nature of the website they stick through! Any questions that you have to wait outside your old address even though I informed of. Unemployment would be too lazy to go through the door and take a picture features! Proof of POD is a screen shot on google map in the application reference field air ( that doesnt anything.
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