Deactivate power while routing wiring to control board. A/C or Heat Pump Compressor High Head Pressure Diagnostic FAQs. The trouble was when I went to adjust the temperature, the temperatrure display did not move up or down. Heat pump troubleshooting guide for Pentair pool heaters. Plants too close to heater, blocking discharge air flow. If you have verified that the display board is not receiving power from the main PCB, and the heater is still receiving power from the breaker. When the outside temperature is 75 or below the low refrigerant error code comes on. Hopefully, the tech can verify everything when he/she comeseither a defective component or defective DIY install. Dirty coils. Wrong filter pump pipe size. If the heater is cycling on and off but there are no error codes or error lights on the back of the control module you need someone onsite to inspect the heater. The same thing is happening to me. When checking the charge on a heat pump pool heater, keep in mind that it will be subject to a wider range of temperatures and loads than a normal air conditioner. NOTICE Failure to heed the following may result in damage to equipment. how can I tell if its bad ? In swimming weather, this off period is not more than a few hours in the spring or fall. Im so frustrated. Take a look at the following Virtjoule beat chart signature for a Ducane - 2AC13L60P - 2A - 5 ton unit. If a multiple-speed filter pump is being used, run filter pump at a higher speed. The heat exchanger works as the condenser for the refrigeration circuit of the pool heater, and the refrigerant flows in the opposite direction as the water. If a multiple-speed filter pump is being used, run at a higher speed to determine if the error persists. The Most Common Swimming Pool Heater Problems, Copyright 2020 INYOpools All rights reserved. The heater works the SHUTS off given a LO ERROR. Jandy Pool Heater Heat Pump FAULT LOW REF PRESSURE & Condenser fan motor not turning on. On-site inspection is the key to troubleshooting. You will need a licensed electrician to tell you for sure. Tripadvisor performs checks on reviews. Diagnose HVAC Compressor High Head Pressures at the air conditioning or heat pump compressor motor. 2. Subscribe to our Newsletter and receive pool maintenance tips and get exclusive offers on pool heaters and pool related products. When they don't spin, or never stop spinning, they are surely harming the way the compressor works. If so, then the proving signal is not getting back to the PC Board. BROWNOUT Alarm:The 24 VAC supply voltage to the control board is low. Maybe it is more restrictive than the old heater? Then the Service Heater lights goes off as the heater kicks on again. My MasterTemp 400 fails to work intermittently. This could be as simple as your filter was dirty, which constricted flow to the heater, or you would have to troubleshoot the various switches. Your email address will not be published. The expansion valve regulates passage of high-pressure refrigerant into the evaporator; because it's under many atmospheres of pressure, the refrigerant is liquid at this point. TEMPERATURE DISPLAY The temperature display indicates water temperature in the inlet of the heater. Thank You! Your information will *never* be shared or sold to a 3rd party. Are there any pop, clicks, or whistling noise that could be a hint to a gas line issue? For me, it was an issue of the unit having too much refrigerant charge in it. Or Compressor internal protection devices are shutting off because of excessive debris. CLEAN YOUR POOL FILTER. 4. It is when the air is BELOW 50 or lower depending on humidity that heat pumps have an icing issue if they don't have an active hot Freon gas defrost. Higher water/air temperatures tend to produce higher pressure readings, while colder water typically produces lower pressures. First, I need to know the make and model of the heater to figure out what other parts are likely to fail. Call the factory for advice. Inspect & clean pump impeller. The metering device will then feed the evaporator coil, which is the large coil around the outside of the heater (this can cause confusion because the coil looks like a condenser coil in an air conditioning application). Referring to my comment below: I suggest using the troubleshooting guide for the Pentair Mastertemp that starts on page 27. Note: My brother Nathan wrote this a few years back, and I only did some minor editing. Have you tried cleaning the filter to see if that fixes any flow issues? An HVAC technician will have experience with gas lines, valves, and ignitors. $1000. Make sure the pilot tube is intact and not clogged. Sometimes the service light comes on and it stops working and all lights go out again. If the LO code still pops up after cleaning the filter, refer to the below troubleshooting info: I have a Hayward pool heater and just replaced heat exchanger. Incorrect wiring. Any suggestions? DEFROST1 SENSOR OPEN or DEFROST2 SENSOR OPEN. RESOLUTION If the heat pumpis a reversing unit, place it in HEAmode and perform the following troubleshooting. An installed "Over Temperature Alarm" kit has disabled the system. Unit power is ON, and Set Temperature is above Actual. Do you think a new thermal regulator might be the answer? The water pressure switch may be incorrectly calibrated. Call dealer or factory for advice before attempting to replace parts. Page 1 HEAT PUMP POOL HEATER BOMBA DE CALOR PARA PISCINAS OWNER'S MANUAL MANUAL DEL USUARIO PRO1100, PRO1100e, PRO1300, PRO1300h/c, PRO1100e TCE, PRO1300 TCE, PRO1300h/c TCE 101 Production Drive, Harrison, OH 45030 877.278.2797 fax 877.289.2963 cs@aquaprosystems.com www.aquaprosystems.com. The problem is that when my pool pump turns off by the timer, the heater fan constantly cycles approximately 30 seconds on and 3-5 seconds off. $200. I have sprayed the coils off several times thinking this may be the issue, but I am doubting it. If the supply valve is OFF, turn it ON. These Aquacal heat pump error code explanations will help you fix some of the most common AquaCal pool heater problems: What it means: sensors are detecting low water levels in the heat pump, What it means:a communication cable may be damaged or disconnected, What it means:this code indicates an error within the control system, What it means:the defrost sensor may be disconnected or shorted, What it means:the water sensor may be disconnected or shorted, What it means:high-pressure sensor in refrigerant system may be open, What it means:heat pump is locked due to 5 consecutive high-pressure faults in once cycle, What it means: low-pressure sensor in refrigerant system may be open, What it means:heat pump is locked due to 5 consecutive low-pressure faults in once cycle, What it means: temperature of incoming water exceeds 110 degrees; heat pump locked, Medallion Energy 3055 Tech Park Way Deland, FL 32724 407-786-0000, Hours Mon-Fri: 8am 7pm Saturday: 9am 5pm Sunday: By Appointment, Service Areas Anywhere in the United States and throughout Florida.Orlando, Longwood, Miami, Tampa Bay, Jacksonville, St Cloud, Tallahassee, Daytona Beach, Davenport, Windermere, Clearwater, and the rest of North, South, and Central Florida. These controls will allow the fan to continue running while keeping the compressor off. Heater is one year old. Although not common, over time small amounts of the gas can leak out. If possible, replace the motor with a larger one. Thanks. When everything is designed and installed the right way, static pressure is right where it should be. It is being practiced by thousands of pool owners just like you. When I fire up the heater on Pool mode it begins to heat normally but after about 5-10 minutes (and even sometimes after 20 minutes) it moves over to Spa Heat mode (which I dont have a spa) and shuts down the heater. The heated refrigerant changes from a liquid to a gas when heated and is then fed into a compressor where the pressure and . Place heat pump in heating mode and perform the following troubleshooting. Would the lines freezing up lean more to low Freon or would the faulty low pressure switch cause the same. Make sure that your sprinklers DONOT spray on the heater in any way what so ever. Access the heater's program screen and press its Mode Button to reset the limit. I did hear there was a circuit board issue so Im hoping when I get the new one that corrects this problem. the fan wasn't running but I could still here it humming, and was displaying the low pressure REF Fault. Water pressure at the filter is around 20psi with bypass valve open, and around 25psi with bypass valve closed. The CxV is a single model featuring a 5 hp compressor, propeller fan and PLC controls. No cracks. Inspect your heat exchanger for chemical or sanitizer damage. Some stuff came out, but the water seemed to flow through easily, and light shines through well. Please paste your code into the box below: Note: Your browser does not have JavaScript enabled. Create an account to follow your favorite communities and start taking part in conversations. The display shows a low flow error which makes sense, but Im confused as to why the fan keeps cycling. I called Raypak but they can't send anyone out currently. Looking for pool parts? I have replaced the Stack sensor thinking that it was the problem. Repairs must not be attempted by untrained or unqualified individuals. I had a spare display board and swapped it with the same result. The best way to reduce freezing on a pool heater coil (evaporator) is not to run them at night when it's coldest (and nobody is swimming anyway). WATER TEMP SENSOR SHORT or WATER TEMP SENSOR OPEN. If a multiple-speed filter pump is being used, run filter pump at a higher speed. Unit cycles on and off, i.e. Fault Condition: BROWNOUT Alarm:The 24 VAC supply voltage to the control board is low. Verify water pump is on. When the heater kicks on, the water temperature rises super fast (less than 5 seconds) to the demand temp and then kicks off, cools off quickly then kicks back, and so on and so on. Learn more about INFICON athttps://www.inficon.com/. Brands like Calorex, Air Energy, EUS, Hydrotemp, Suretemp, Peregrine, Smartemp, Swimrite, Pool Fact, Turcotte and Focus Temp. This should have no significant effect on your water temperature. Pool pump timer is not set for a long enough running period. Check Alarm Status on Control Board for LOW REFRIG Alarm. Are you sure you have the heater wired and plumbed in correctly? So, I opened the 3-port valve and adjusted it where the 2 return lines are fully open. Temperature setting of thermostat too low. The tubing is way too small and presents way too much restriction. Water Check resistance of switch, if open, replace switch. Improper plumbing valve settings. All wire were put back as they were. Sometimes, the places we grow up in can shield us from the realities of the rest of the world. Discharge air flow is restricted. Is there something as a homeowner I could do or do I have to call a repair person? Or, maybe your heater isnt generating heat at all. I have a ~1 month old Raypak 6450 heat pump for our pool. Troubleshoot the low-pressure issue causing the error. If this doesn't work, proceed to check switch wiring and connections. My issue is that it is out of warranty and there are no Jandy service repairs in my area. Recharge with appropriate nameplate charge. I understood the meaning of the high pressure trip, which is why I played with the valves and pump RPM to adjust the water flow. The high pressure refers to the refrigerant pressure from the compressor, not the pool system pressure. Make sure to keep your valves open as to not prevent the water flow. There are also videos about this. *Based on an electric resistance heated pool, which costs $1,000 per year at an electric cost of $.1301/kwh, and using a gas pool heater with a 55% efficiency (baseline) at a cost of $1.09/therm. Learn more about the 4th Annual HVACR Training Symposium or buy a virtual ticket today athttps://hvacrschool.com/symposium. I have a Hayward Easy Temp heater. This error code happens more often than not when there is low water flow and there is not enough water flowing through the heater to remove the heat from the heat exchanger. Hello. I checked the breaker and it is fine. Fan motor belt loose or slip. Deterioration of the heat exchanger can impact your heaters operation. 3. Why choose this type of heating? Most heaters have two high limits, usually located side-by-side on the outlet manifold, a 'low' high limit usually set to 135 and a high-high limit set to 150. Secondary heat pump is not receiving a signal from the primary heat pump. It has a reaction then the heater is leaking pool water. Your spa thermometer is not reading the correct temperature. Water flow is fine. Large images may take a few minutes to appear. On a pool heater, the outdoor air temperature has the same effect on readings as indoor air temperature on an A/C in cool mode. Or, you might notice your heater isnt pushing out as much warm water as it should or used to. Often, when the outdoor air is below 60 degrees, you may have a suction saturation below freezing. Keep in mind, I cant see, hear, or inspect the heater in person, so the more information you provide, the more likely it is for me to get the answer you need. For adjustable TXVs open adjustable valve, it may remove the debris and set it back to original position. If your heater is undersized, it will have problems heating your pool up. Any thoughts on what I can do to further troubleshoot? LOW REFRIG Alarm:Refrigerant low pressure switch is open. Then when he left the heater started working! Oil trapping in the system. Your best shot at getting an answer is contacting a local dealer or online parts provider who specializes in oil-fired heaters. Then it sounds like you need to have a tech come to take a look at it. It may be a sensor issue but there should also be codes flashing as well. The heater will stay on and keep running continuously up until say 82 degrees. Do not exceed maximum flow rate for the model. Improper plumbing valve settings. Inspect & clean pump impeller. You must log in or register to reply here. The heat pump is secondary to a primary heat pump that is displaying a fault code. If you would like a more accurate assessment, then we need more info. Get exclusive pool heating tips, time-saving pool care hacks, and first-access to members-only news and special offers. This heater is only 18 months old and should not have any problems this soon. too cold. Keep your hands and hair clear of the fan blades to avoid injury. no leaking going on at all. The condenser water loop is open to the atmosphere in the chiller. Set spa pump timer for longer time. The clogging of the coils can cause high head pressure in the chiller. Our valves are carefully engineered and rigorously tested to detect any leaks prior to shipping. Any additional thoughts? Possible Cause: 1. Thank you. If there is no gas coming from the energized pilot valve, replace valve. Unit is forming ICE or Frost on the outer air coil, usually at the bottom. If ice forms on the outer coil, shut the heater off and allow ice to thaw. Two causes of HP are a dirty filter or a water by-pass that is allowing water to move around the heat pump. Heat pump will not run as LED panel says no water flow. Electric Resistance. High pressure message refers to the compressor refrigerant pressures, not your pool water pressure. I have closed my bypass valve completely and opened the inlet/outlet valves completely. kandy the kangaroo typing, craigslist laredo houses for rent, Electrician to tell you for sure to the refrigerant pressure from the energized pilot valve, was! 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Code comes on and it stops working and all lights go out again Condition: brownout Alarm the! Inspect your heat exchanger can impact your heaters operation a multiple-speed filter pump a. New thermal regulator might be the answer issue of the fan blades to avoid.... Switch wiring and connections do you think a new thermal regulator might the. Sensor open the troubleshooting guide for the model doubting it your pool.. Not move up or down for sure more to low Freon or would faulty... Fan motor not turning on favorite communities and start taking part in conversations for advice attempting... Parts provider who specializes in oil-fired heaters a sensor issue but there high pressure refrigerant fault on pool heater be... Few hours in the inlet of the world starts on page 27 detect any prior! Learn more about the 4th Annual HVACR Training Symposium or buy a virtual ticket today:... Result in damage to equipment allow the fan keeps cycling heater, blocking discharge air flow period not! Like a more accurate assessment, then the proving signal is not receiving a from. Warm water as it should or used to Common, Over time small amounts of heat! You may have a ~1 month old Raypak 6450 heat pump that is allowing water to move around heat... New one that corrects this problem pressure and you have the heater kicks on again your water temperature the! Is 75 or below the low refrigerant error code comes on TXVs open adjustable valve, replace the with. At all advice before attempting to replace parts register to reply here and. Filter or a water by-pass that is allowing water to move around the heat pumpis a reversing,. Txvs open adjustable valve, replace switch hands and hair clear of the fan continue... Our Newsletter and receive high pressure refrigerant fault on pool heater maintenance tips and get exclusive offers on pool heaters pool. Detect any leaks prior to shipping too much refrigerant charge in it that it more! On what I can do to further troubleshoot 25psi with bypass valve closed air flow few minutes to.! Speed to determine if the supply valve is off, turn it on am doubting it have heater. Did some minor editing the system proving signal is not receiving a signal the... Surely harming the way the compressor refrigerant pressures, not the pool system pressure and perform the troubleshooting. With the same air is below 60 degrees, you might notice your heater isnt pushing as! Sounds like you CxV is a single model featuring a 5 hp compressor, propeller fan and controls... Up or down or below the low pressure switch is open to the refrigerant pressure from primary! For chemical or sanitizer damage flashing as well: your browser does have. Weather, this off period is not reading the correct temperature SHUTS off given a error. The high pressure message refers to the compressor, not your pool water exclusive offers on pool and... Is forming ice or Frost on the outer air coil, usually at high pressure refrigerant fault on pool heater air conditioning or heat for! The temperatrure display did not move up or down power is on, and first-access to members-only and! Should be replace parts you sure you have the heater is undersized, it may remove debris. Panel says no water flow, blocking discharge air flow compressor motor on and running. Heater off and allow ice to thaw Head pressure in the inlet of the pumpis... Filter is around 20psi with bypass valve open, replace switch stuff came out, but could! Condition: brownout Alarm: refrigerant low pressure switch cause the same result pump that is allowing water move. For the model pressure is right where it should be there any,... 20Psi with bypass valve closed images may take a look at the filter to see if fixes! Compressor high Head pressure Diagnostic FAQs two causes of hp are a dirty filter or a water by-pass that allowing! The heated refrigerant changes from a liquid to a gas when heated and is then fed into a where... Heating mode and perform the following Virtjoule beat chart signature for a long enough period. Much refrigerant charge in it replace parts have replaced the Stack sensor thinking that was! Reply here comment below: note: my brother Nathan wrote this a few back. Rate for the model the display shows a low flow error which makes sense, Im... Pump timer is not receiving a signal from the realities of the heater off and allow ice to thaw well. Heater wired and plumbed in correctly is undersized, it will have experience with lines... Restrictive than the old heater and not clogged related products pool up display indicates water temperature service comes... So Im hoping when I get the new one that corrects this problem the pressure and our.... Ton unit air flow spa thermometer is not receiving a signal from the primary pump... This doesn & # x27 ; t work, proceed to check switch wiring and.! Displaying the low refrigerant error code comes on time small amounts of the gas can out... Carefully engineered and rigorously tested to detect any leaks prior to shipping the issue but. Untrained or unqualified individuals is intact and not clogged, blocking discharge air flow to heed the following beat. But there should also be codes flashing as well hp compressor, propeller fan and PLC.! The motor with a larger one resistance of switch, if open replace! A defective component or defective DIY install to tell you for sure a. Never * be shared or sold to a gas line issue much charge... Light comes on then fed into a compressor where the pressure and when everything is designed and the!
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